Our team is seeking an experienced, compassionate front office administrator/receptionist with strong customer service, organization, and communication skills.

Our team is seeking an experienced, compassionate front office administrator/receptionist with strong customer service, organization, and communication skills. The ideal dental receptionist/front office would make sure that dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. You should be able to generate billing statements as well.

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs in such a way that the dental office runs smoothly. The applicant will be able to switch tasks quickly and be able to handle multiple workstreams at once.

Required qualifications:

• 2 years of experience in a dental or medical front office role
• Strong understanding of dental insurance, treatments, and processes
• Working knowledge and experience with Dentrix
• Superior customer service
  

Preferred Qualifications:

• Bilingual (Spanish) preferred
• Ability to work periodic weekends or evenings
• Dental Assistant experience
• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.