Job description
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Job Summary:
Under the direction of the Digital Adoption Documentation Manager, the Digital Adoption Documentation Specialist is responsible for designing and implementing Datto's digital adoption initiatives. These include communication, learning and development, and product usability initiatives to drive internal and external adoption and engagement with Datto software products. The Digital Adoption Specialist will work closely with stakeholders throughout the organization to design and execute impactful and creative solutions and work as part of a documentation team creating and editing content.
Responsibilities:
- Under the direction of the Digital Adoption Documentation Manager, assess needs and use cases for digital adoption project requests, quickly design solutions, measure results, and iterate and improve solutions to drive optimal outcomes.
- Write content for digital adoption initiatives.
- Edit content for digital adoption and documentation initiatives.
- Promote the value of digital adoption technologies throughout Datto.
Qualifications and Skills:
- Experience working in a deadline-driven software development environment.
- Technically proficient with the ability to learn new software (jQuery experience a plus).
- Interested and eager to learn new skills, approaches, and technologies.
- Excellent written and editing skills.
- Strong team player.
- Attention to detail.
- Ability to manage multiple priorities.
- Ability to adapt to changes quickly.
- Creative problem solver.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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