Role Summary

Zoetis is seeking a candidate that will provide technical Business Analysis support for its Diagnostic Connectivity Ecosystem, specifically focused on the Global connectivity hub product. The ecosystem is comprised of Ethernet- and USB-connected diagnostic instruments, connectivity hub devices, LAN infrastructure and 3 rd party Practice Management systems.

In this position, the DPO will participate in the implementation and support of the product as well as recommending best practices for solutions based on commercial stakeholder business needs. The DPO will require strategic design and mapping of business requirements and solutions to system/technical requirements.

Responsibilities:

• Work closely with Product Management to create and maintain several products backlog from the eHealth sector
• Participate in refinement, prioritization, and planning of roadmap and requirements in the context of the groups and organization strategies
• Create and review requirements and functional analysis specifications to ensure they are relevant, correct, unambiguous, and verifiable/testable
• Communicate detailed requirement specifications to the Development team
• Participate in research and evaluation of end-user requests and feedback
• Assist software testing tasks/activities along with test engineer in test case definition and functional testing detail
• Support and coordinate operations activities with Technical and other teams at Zoetis for infrastructure support, functional details requests and extended documentation
• Assist level 3 support team in improving procedures and communications throughout all Software Development Life Cycle
• Create and improve tools, utilities and documentation based on collaboration needs with other teams at Zoetis
• Monitor product performance and analyze, plan and coordinate with the technical team reactive and proactive actions to ensure system stability

Knowledge, Skills, Abilities:

• Think proactively and demonstrate a strong attention to detail
• Ability to work independently with minimum supervision
• Work on multiple projects simultaneously and adjust to changing priorities. Demonstrated organizational, analytical, prioritization, and time management skills
• Interface with different stakeholders in a multidiscipline team (technical, business, support) in multiple locations worldwide
• Ability to professionally communicate with all personnel at whatever knowledge and skill level (business, support, operations, R&D, SW development)
• Excellent English verbal and written communication skills required
• Familiarity of Vet/ Human industry is a plus

Technical Requirements:

• Documentation, prototyping and diagram tools (Office, Visio, UML, wireframing)
• Mobile and web technologies (Android and iOS, Web applications / REST APIs, Cloud AWS/Azure, Databases), and complex integrated systems (especially API integrations)
• Version control, issue tracking and V&V tools (TFS, JIRA, Confluence, Test link, HP testing tools)
• Experience in development in mobile and web languages a plus

Travel:

• Availability to travel - 10%

Education:

• Bachelor's in Computer Science, or a combination education and equivalent experience; MS preferred
• Certifications a plus (CBAP/CCBA, PSM/PSPO, PMP)

Experience:

• 5+ years in Business analysis in Software Development
• 3+ years in Software Product Management / Ownership
• Experience throughout the complete Software Development Life Cycle
• Software methodologies and frameworks (Waterfall, Scrum, Kanban)
• Work with worldwide third-party vendors in different time zones

About Zoetis

At Zoetis we are passionate about our customers and the animals in their care. We discover, develop and manufacture the world's most innovative and effective products for animal health-medicines, vaccines, diagnostics, genetic tests, biodevices-and we are creating the next generation of integrated solutions and services to support this evolving industry. We know our people drive our success. Our colleagues are proud of our company culture and the meaningful role we play in caring for animals. The Zoetis Core Beliefs define the commitments we make to our colleagues, customers and stakeholders every day. They have guided the creation of our award-winning workplace and our proud position as a leading partner of choice in animal health.

Diversity, Equity & Inclusion

Our Colleagues Make the Difference, and we know their differences make Zoetis stronger. We strive to create an environment where each colleague feels valued and cared for and where we can be our best every day. Our Diversity, Equity & Inclusion (DE&I) focus and commitment begins with our leadership team of diverse backgrounds, experiences and ethnicities (50% of our executive team members are women), and it is demonstrated in our support of our colleagues and industry. Our Diversity, Equity & Inclusion Council, representing colleagues across locations, functions and communities, serve as ambassadors and champions for DE&I initiatives. In addition to the Diversity, Equity & Inclusion Council, Zoetis has six colleague resource groups that bring together colleagues who share similar backgrounds, experiences, or interests and work together toward goals aligned with our strategic business priorities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a Best Place to Work for LGBTQ Equality , a 100 Best Company for Working Mothers , a Top Company for Executive Women , among many others .

For animals. For health. For you.