Job description
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
Managing all aspects of revenue cycle day to day activities/processes. Identifies, establishes, and implements internal controls to ensure a compliant environment and assures the integrity and stability of revenue and billing data. In addition, the Director provides team oversight and interprets revenue cycle key performance indicators (KPI's).
Essential Duties and Responsibilities include the following and other duties that are assigned.
- Managing all aspects of revenue cycle day to day activities/processes.
- Assures the integrity and stability of revenue and billing data.
- Identifies, establishes and implements internal controls to ensure a compliant environment.
- Provides leadership in a team environment.
- Provides direction and interprets revenue cycle key performance indicators.
- Coordinates the development of programs and processes for Revenue Cycle operational areas.
- Interprets and implements billing rules, regulatory compliance, policies and regulations.
- Participates in establishing an environment that leads to efficient Revenue Cycle operations and adheres to complicated and ambiguous billing rules and regulations (all payers).
- Responsible for recruitment, development and performance management within areas of responsibility.
- Spearheads change and leads others in implementation.
- Promotes effective change management practices.
- Manages and prioritizes limited resources across multi-disciplinary, multi-site teams to maximize efficiency.
- Handles ambiguous situations in a productive and professional manner and leads others through such situations successfully.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments. Strong problem solving skills. Smart, driven, exceptional work ethic. Must
be able to follow oral and written instructions and follow –through on all assignments. Excellent organizational skills. Highly detailed-oriented. Ability to work well in a group setting and independently.
Education and/or Experience:
- 10 plus years of management experience in revenue cycle related functions and healthcare billing.
- Demonstrated experience in working with a variety of RCM systems.
- Management experience in a multi-site/multi-state environment.
- Bachelor's Degree in Accounting/Business preferred.
- Solid understanding of internal billing revenue cycle operations
- Detailed revenue cycle management skills for report interpretation and application to common sense operations.
- Strong analytical skills.
- Strong proficiency in in Microsoft Office
- Strong oral and written communication skills.
Language Skills: Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent communication and interpersonal skills.
Mathematical Skills: Ability to calculate figures and amounts such as percentages, mean, mode and median ability to draw and interpret graphs.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee occasionally lifts/carries paperwork, files, office supplies, up to 20 lbs., pushes/pulls exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers, and kneeling/crouching and/or ability to reach lower file drawers, file stretching to store of retrieve materials. Specific vision abilities required by this job include close vision and the ability to adjust focus. Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment where there is no physical discomfort cue to temperature, dust, noise and the like. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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