Job description
Merge Storytelling and Technology
We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform development and more.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services and consumer products. Our health clients are literally on the front lines saving lives. Our wealth clients are changing the financial potential in people's lives. And our consumer clients make lives...a little bit happier every day.
Partner with Clients of Iconic Brands
MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Fidelity, Eaton Vance, BlueCross BlueShield, Abbott, Astellas, Seqirus, Supernus, Boston Scientific, Advocate Aurora Health, Indiana University Health and Marco's Pizza to name a few.
Work with Poets and PHD's
With 750+ employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, Montreal and New York City, MERGE uses a talent-to-task process that connects our poets and PHD's which enables clients to think higher and feel deeper about their customers.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where people with ability, agility and humility can grow and do the best work of their careers.
As our Director, Business Analysis, you will...
Be Accountable and Responsible
- Manage departmental resources across multiple clients and project timelines.
- Contributes to new business development pitches for RFPs and expansion of services for existing clients.
- Creates an environment for learning while overseeing junior team members on large projects. Lead client conversations around defining requirements.
- Partner with cross-discipline leads to socialize and implement process improvements.
- Assists in providing day-to-day direction across multiple disciplines.
- Identify business and client workflow conflicts in requirements and recommend solutions.
- Able to serve in a 'Tech Director' role on the project: consults with the client on functional and technical requirements, not just documenting but making recommendations for optimal implementations taking into account technology, business needs, team composition, budget, etc.
- Can lead client discussions on how bespoke designs will integrate with the client's built-for-purpose enterprise systems.
- Can lead client discussions in areas of platform expertise, acting as a consultant, and making recommendations for implementation.
- Assists with project estimates and scoping related to platform expertise.
- Able to pitch clients on services related to platform expertise.
- Able to research new tools/platforms that are related to areas of expertise when needed for client projects.
- Has a proficient working knowledge of multiple ESPs, personalization, and tracking platforms.
These are the qualifications we're looking for
- 10+ years of experience working in an ad agency, software development, or consulting firm.
- 10+ years of experience documenting requirements and product specifications for complex websites, intranets, and mobile applications, in traditional Scrum/Agile methodologies, Including traditional system requirements concepts such as Epics/Stories, Product Backlogs, etc.
- Ability to think critically, with strong analytical skills to recommend creative solutions to our client's business challenges.
- Self-motivated, quick, and resourceful
- Extremely detailed oriented and organized with exceptional time management skills
- Excellent communication & ability to excel in a very collaborative work environment
#LI-JK1
#LI-HYBRID
And here's how we live our values at MERGE
- Mastering our craft
- Delivering with a growth mindset
- Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
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