Sellers Dorsey is a leading national healthcare consultancy firm focused on Medicaid strategy and Medicaid finance. We deliver impactful outcomes for our clients with a combination of technical expertise and deep understanding of public policy, government and national and local political landscape. Together with its clients, Sellers Dorsey realizes opportunities that enhance the bottom-line and ultimately improve the lives of people and is committed to expanding access to healthcare in the United States.

Position Description

Reporting to the Chief Administrative Officer and based in Philadelphia, PA (Hybrid), the Director of Corporate Planning & Operations is responsible for developing and leading the firm’s annual corporate business planning process, helping drive the execution of our corporate strategic plan. This role will drive cross functional collaboration with a focus on synergy, efficiency, and productivity, collaborating with the Executive Leadership Team (ELT), business unit leaders, practice leaders, and leaders of corporate functions. The Director of Corporate Planning & Operations will synthesize business data and analytics from across the enterprise to identify trends to inform the firm’s priorities. The Director of Corporate Planning & Operations will work collaboratively across the firm to develop, implement, revise, or decommission business processes to increase effectiveness to better meet the needs of our team and our clients, while managing and mitigating risk. The Director of Corporate Planning & Operations will see the big picture and play a pivotal role in channeling our technical capabilities to make a positive impact on improving the lives of people in the United States.

Essential Duties/Responsibilities

Corporate and Strategic Planning

• Lead and coordinate the annual business planning process, collaborating with practice leads and corporate functional area leads on the development of annual business and operations plans. Work to ensure alignment of plans with the corporate strategic plan.
• Develop monitoring tools, i.e. dashboards, for the ELT to monitor firm-wide progress on the execution of our strategic plan and annual business plans, using KPIs and other key corporate metrics.
• Regularly report progress of corporate strategic plan and relevant key performance indicators to a variety of audiences, including senior leadership, the Executive Leadership Team, and the Board of Directors to foster accountability.
• Provide internal consulting services to business units and corporate functional areas as they develop annual business plans.
• Work to develop and execute change management initiatives from across the firm.
• Partner with internal stakeholders to design comprehensive change management plans to support project implementations, identify and mitigate risks and align stakeholder communication.
• Work to implement regular processes for sharing business plans across the firm to increase visibility.

Corporate Operations

• Support and partner with the Chief Administrative Officer to continually improve the firm’s operations, with a specific focus on business process improvement, integration opportunities across practices and corporate functions.
• For large corporate-wide and cross functional operations initiatives, develop and execute workplans for the timely delivery.
• Maintain and manage the firm’s corporate calendar.
• Co-create solutions that help identify and mobilize the skills and resources needed to achieve observable changes.

Required Work Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Excellent oral and written communication skills.
• Excellent presentation skills.
• Problem solving and decision-making skills.
• Ability to maintain highest level of confidentiality.
• Ability to engender confidence of Sellers Dorsey Board and Leadership Team

Key Qualifications

Education and Work Experience

• Masters’ Degree or MBA Degree preferred.
• 10+ years’ experience developing strategic growth and business development plans with a fact-based approach to competitive analysis, market analysis, and financial analysis, potential impact and scenario planning, and resource requirements.
• Proven successful track record translating market trends into business strategies based upon data analyses.
• Demonstrated project management skills.
• Demonstrated ability to lead change.
• Demonstrated strong business acumen with leadership and functional ability to define and implement growth strategies.
• Ability to communicate effectively with a variety of contacts, including senior management and Sellers Dorsey Board members.
• Experience in healthcare and/or professional services firm preferred.
• Experience in Medicaid ideal.

Physical and Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit for extended periods
• Use hands to finger, handle or feel objects, tools or controls.
• Reach with hands and arms.
• Occasionally required to stand, walk, stoop, kneel, crouch or crawl.
• Occasionally lift to 50 pounds.

Work Environment

• Environment is a business casual office with moderate noise, frequent interruptions and multiple demands. Due to current hoteling situation, ability to work independently outside of traditional office setting is critical. Home-based and remote work is also appropriate in this position.

Core Behaviors and Competencies

• Build positive relationships within and outside the firm.
• Treat clients, strategic partners and fellow employees with respect and professionalism in all interactions.
• Take ownership for one’s professional development by increasing knowledge, skills and abilities in areas that are critical to the firm’s success.
• Collaborate and share knowledge with other Firm staff.
• Demonstrate formal and ad hoc team leadership in projects, issues or organizations that are critical to achieving the Firm’s strategic goals.
• Be self-motivated, and be an advocate for one’s abilities and talents, both internally and externally.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodations@sellersdorsey.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO is the Law Poster and Pay Transparency Statement.

This position requires that you be fully vaccinated against Covid-19. Requests for reasonable accommodation on the basis of disability and/or sincerely held religious beliefs will be provided subject to undue hardship.

Sellers Dorsey maintains a Drug-Free workplace.