Job description
Job description
SUMMARY Manages facility’s census by opening and maintaining accounts with insurers, community organizations and hospitals that generate resident admissions. Provides primary Director of Admissions Back-Up Training and ensures Primary Admissions Coordinator Back-Up Training with ongoing monthly “Job Shadowing” is completed. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out Admissions Office responsibilities. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis. Develops and executes strategies to maximize admissions of residents requiring a sub-acute level of care including regular contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies. Conducts admission screening of potential residents, determines level of care, services required, equipment needs and insurance coverage, as appropriate. Coordinates clinical and financial approval process. Coordinates admissions with appropriate departments and staff. Regularly contacts local community agencies to generate a positive image and encourage word-of-mouth referral activities. Maintains up-to-date knowledge of current regulations governing Medicare / Medicaid and private insurance company reimbursement processes. Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner. Completes required forms and documents in accordance with company policy and state and/or federal regulations. Provides Primary Director of Admissions Back-Up Training and monthly “Job Shadowing” to the Admissions Coordinator or Designated Secondary Director of Admissions Back-Up staff member. Ensures Admissions Coordinator provides Primary Admissions Coordinator Back-Up Training and monthly “Job Shadowing” to the designated staff member
ENTRY QUALIFICATIONS Minimum high school diploma or equivalent required. Minimum of three (3) years experience in health care profession/ insurance or commensurate educations preferred. Must be familiar with medical terminology. Must be proficient with use of personal computer. Must meet motor vehicle records protocols.
SUPERVISORY RESPONSIBILITIES Supervises the Admissions staff and others for whom they are administratively or professionally responsible.
Our Service Standards:
- Sincere Appreciation…for everyone
- Hearing Needs…and responding quickly
- Caring Approach…in everything we do
- Managing Situations…for positive outcomes
COVID-19 vaccination is a requirement of employment for certain key positions. Accommodation requests for disabilities/religious reasons will be evaluated on a case-by-case basis.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Warner Robins, GA 31093: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Warner Robins, GA 31093: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Direct marketing: 1 year (Required)
Work Location: In person
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