Job description

Come and join the #1 Real Estate Office in Queens County!

Our ideal Director of Agent Services is passionate about providing exceptional service. Energetic, enthusiastic, and proactive. You pride yourself on your strong work ethic, are self-motivated, and have a high level of enthusiasm and energy. You are extremely organized and move quickly and thoroughly to accomplish tasks. You have excellent communication skills, both in-person and over the phone. You have the ability to work effectively both in a collaborative team environment and independently.

Essential Duties and Responsibilities:

• Provide exceptional customer service to our agents
• Compile and process all necessary documents and paperwork for incoming agents
• Coordinate agent needs such as: technical help, questions regarding DocuSign, email, Command, Websites, Mobile App, Presentations and such
• Create awareness for office activities and engagement utilizing social media and email to inform the agents of upcoming events and training
• Assist with online training calendar for the Market Center
• Report to and communicate effectively with leadership
• Embody the KW Culture to create a positive, productive work environment.
• Proficient in Microsoft Office including Word, Excel, Power Point and Publisher and Canva
• Experience using G Suite (Docs, Sheets, Drive, etc.).
• Excellent verbal and written communication skills, quick to pick up and understand new ideas and concepts.
• Tech savvy and able to explain basic technology.
• Natural problem solver; able to think critically and thrive in a fast-paced, constantly changing environment.
• Highly self-aware and coachable; positive energy and attitude.
• Must possess strong initiative and be results-oriented with the ability to meet or exceed goals.
• Team player, willing to jump in and work on items “outside” of their job.
• Self-Starter and able to function independently with minimal direct supervision.
• Organized with a strong ability to prioritize multiple tasks, follow through and meet deadlines and goals without letting details slip through the cracks.

Qualifications:

• Real estate industry experience (minimum 1 years) - Keller Williams experience a +++
• Strong interpersonal skills and very friendly demeanor
• Effective listening skills
• Learning-Based
• Professional Appearance'

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
The office is cleaned daily. Social Distancing is maintained.

Experience:

• real estate: 1 year (Required)

Work Location: One location

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