Job description

At Ecore International, we transform reclaimed materials into performance surfaces that manage energy and improve people’s lives. Why does it matter? Because we believe innovative surfaces have the power to help people in motion be their strongest, healthiest selves, and innovative businesses can help protect the planet we share.

To support the growth at Ecore, we've added a new position of Employee Experience Specialist, HR to our HR team. You will own projects and programs and ensure our employees get the answers and information they need to be successful. Our Employee Experience Specialist, HR will oversee the resolution of policy-related and procedural problems and inquiries, manage leave administration, and provide basic employee support escalating higher-level request to other HR team members as necessary.

Location: 715 Fountain Avenue, Lancaster, PA 17601 with the option to be hybrid or 100% remote

What you'll be doing:
General HR Inquiries and Point of Contact

• Serve as the initial point of contact for all HR inquires and escalates requests to appropriate HR team member for response.

Onboarding Administration

• Act as point person to new hires and managers from offer acceptance until their first day. Manage all pre-employment activities including pre-employment screens, electronic onboarding forms, and I-9 forms.
• Identify areas for improvement to our systems, processes, and our new hire’s overall onboarding experience.

Benefit Administration

• Respond to benefit inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Verify and processes all benefit invoices, manages benefit billing and reconciliation for employees on leave of absence. Oversee Wellness program and COBRA administration with third party administrator.
• Assist with open enrollment.

Leave Administration

• Manage all leave of absence requests serving as main contact in the communication and administration claims, tracking and managing leaves.
• Support the management of vendor relationships, including monitoring performance guarantees and other quality assurance metrics.
• Stay current with applicable leave laws and regulatory changes in all states where we have employees and provide recommendations for policy and process modifications.

Unemployment Compensation Administration

• Complete all Unemployment Compensation administration to include reconciliation of monthly charges.

What you'll bring to the table:

• Bachelor’s degree in Human Resources or related disciplines, OR equivalent combination of education and experience
• 3+ years of experience working in Human Resources, Benefits or related fields preferred
• Experience with HRIS (Ceridian Dayforce a plus) preferred
• Written and verbal Spanish skills are preferred
• Knowledge of state and federal laws pertaining to all types of leaves of absence, including ADA, FMLA, Worker’s Compensation along with coordination with other State Paid Family/Medical leave offerings

What we offer you:

• Competitive medical, dental, vision, and prescription insurance coverage
• 401k with a company match
• Earn PTO hours immediately
• Tuition reimbursement
• Opportunities for development
• 8-minute walk to eco-friendly public transportation from Red Rose Transit Authority

Ecore International is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

NOTICE TO PROSPECTIVE APPLICANTS Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

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