Job description

PLEASE MOTE: In order to be considered for this position, ONE MUST POSSESS THE EXPERIENCE OF ATLEAST 3 YEARS IN ONE OF THE FOLLOWING ROLES WITHIN A PROFESSIONAL AUTOMOTIVE SETTING.

• SHOP FOREMAN
• SERVICE ADVISOR (HIGH LEVEL)
• SERVICE MANAGER (HIGH LEVEL)
• GENERAL MANAGER

IF YOU DO NOT POSSESS ANYY OF THE FOLLOWING, PLEASE INSTEAD, APPLY TO ONE OF OUR OTHER OPPORTUNITIES.

Job Description: District Manager

Reports to: Owner

Hours: Full-Time

Purpose & Objective:

The District Manager is a senior management role that is responsible for the successful day-to-day operations of the company’s

locations and alignment to Company Goals. The objective of this role is to create an environment that allows employees to flourish and

succeed in their roles, inspecting and upholding company performance objectives, and intervening when necessary to ensure

adherence to goals.

Job Responsibilities and Duties:

PRIMARY:

● Understand and Uphold Company Standards, Goals, and KPIs: Works with Owner to deeply understand these expectations. Partners with individual store leadership to ensure these expectations are upheld. These metrics include, but arenot limited to: Total Sales, Average Repair Order, Gross Profit, Net Profit, Effective Labor Rate, Comeback %, Call Conversion %, Overhead Cost.

● Assist Stores with Recruiting, Interviewing, and Hiring: Based on staffing needs, helps stores recruit, interview, and hire as needed based on role.

● Audits Major Aspects of Stores Physical Locations, Performance, and Operations: Regularly performs audits and inspections to ensure compliance with company processes, procedures, and standards.

● Manage, Mentor, and Coach: The District Manager role acts as a manager, mentor, and coach to the store's leadership including the General Manager and Foreman.

SECONDARY:

● Resolves Escalated Customer Service and Employee Issues: As needed, works with affected parties to resolve conflicts among customers and employees. This is done in alignment with boundaries established by the Owner. This includes handling bad reviews from customers.

● Ensures Safety of Stores in Accordance with OSHA and State/Local Standards: Inspects stores to ensure compliance with codes. This includes SDS sheets, posters, best practices, and attention to other items as needed to ensure compliance.

Additional responsibilities and duties may be necessary based on the needs of the business.

Must possess the following Qualifications, Knowledge, Skills, and Abilities:

● Must possess a valid US Driver's License, be insurable on the shop insurance policy, and possess the ability to drive a vehicle with passengers.

● 5 years or more of practical experience working in a management role.

● Demonstrative skills in leading/managing people

● Ability to clearly communicate in English with others verbally and in various written forms. Ability to communicate in written form both with hand-written communication and typed communication.

● Ability and knowledge of how to use a computer and diagnostic tools to diagnose vehicles, look up repair instructions, and access Customer Management Software. This includes the ability to view a monitor and use touch screens, mice, and keyboards.

● Skilled and able to perform basic counting and math.

Job Type: Full-time

Pay: $125,000.00 - $185,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North Branch, MN 55056: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Automotive Foreman or Advisor or Manager: 5 years (Required)

Work Location: In person

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