Ecommerce Specialist, Mandarin Speaking

The PCA Group of Companies is a fully vertically integrated, tech-enabled, and truly omnichannel global distribution company for the worldwide beauty and wellnesssector. Led by the founding family for over 30 years, our 1500-person team supports multichannel distribution to 150+ countries. Through our interwoven set of capabilities — investments, logistics, retail strategy, and marketing, among others — we empower our clients to cut through the noise in an increasingly saturated global market

Ecommerce Assistant, Mandarin Speaking

Responsibilities:

• Create product listings, product descriptions, product contents on all e-commerce marketplaces such as Amazon FBA / FBM, Walmart, Overstock, Ebay.com, etc...
• International: Alibaba Group, Tmall, Taobao. JD, TikTok.
• Managing product data. Combining data from multiple sources.
• Work closely with account managers for on-site promotions, creative, new products, and features.
• Optimize listings and keywords planning to maximize sales and ratings.
• Develop business partnership and communicate with local and international companies.
• Evaluate business performance and constantly seek solutions for areas needing improvement
• Ability to analyze costs to optimize profitability.
• Conduct performance reviews for the accounts and ability to set standards and goals for prioritization.
• identify target markets and develop strong relationships with new customers to expand our customer base.
• Manage accounts, including sell-in, new business development, and achieving seasonal and quarterly sales targets.
• Monitor performance of the accounts and customer service to rapidly detect and address any problems or new opportunities

Requirements:

• E-commerce: 2 years (preferred).
• Knowledge in MS Office - Experience working in (Word, Excel, Outlook and PowerPoint).
• Ability to multi-task, prioritize and manage time effectively.
• Proven customer support experience.
• Experience on E-commerce Sales, with progressively increasing responsibility.
• Good written and verbal communication skills.
• Strong organizational skills.
• Ability to think analytically with strong problem-solving skills.
• Willing to learn.

Salary commensurate with experience. PTO, Medical, Dental and Vision Benefits. 401(k) after one year of service

Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or
employment on the basis of race, color, creed, religion or belief, national or ethnic
origin, citizenship status, marital or domestic partnership status, sexual orientation,
sex, gender identity or expression, age, disability, military or veteran status, or any
other characteristic protected by federal, state, or local law. The PCA Group of
Companies recognizes and values the benefits of a diverse workforce