Job description

E-Commerce Warehouse Operations Assistant (Sporting Goods)

Your Mission

Support SidelineSwap’s fast growing ecommerce operations by accurately picking, packing and shipping orders, reviewing the accuracy of consumer and partner trade-ins, and quickly responding to internal queries and warehouse inventory.

Role Description

We’ll train you to be an expert at warehouse operations, including receiving, quality assurance, picking, packing, and shipping. As you get more comfortable in your role you’ll be expected to respond to internal queries about warehouse inventory, photograph incoming items, and quality check incoming items.

This is a new business unit for SidelineSwap with lots of opportunities for growth in the years ahead. You’ll be joining a growing team who you’ll work with to develop and share best practices. We’ll count on you to help us improve our warehouse operations to continually increase efficiency and accuracy.

Full-time and part-time roles available. Shifts available Monday - Saturday. Morning, afternoon, and full-day shifts available.

Pay starts at $16.50 / hour. Eligibility for merit increases after 3 months of employment.

Must be able to commute to Elk Grove Village, IL.

Competencies for this role

• Attention to Detail. You are our last line of defense before items are shipped to the customer. If you notice something is incorrect about an order, highlight it so it can be corrected.
• Highly accountable. Can be counted on to show up on time, be prepared and ready to work hard. You’ll be expected to act like an owner, and have a basic understanding of financial metrics so that you can use data to drive future business decisions.
• Willing to learn. This is a fast growing division of the business and it’s quickly evolving. We’ll count on you to learn quickly and make suggestions to help us continuously improve our warehouse operations.
• Efficiency. Take pride in working quickly so that we can complete all tasks efficiently and accurately.
• Team player. You win when we all win. We’ll expect you to look for ways to support the rest of the warehouse team and the overall business.
• Strong communicator. Strong verbal and written communication so that you can work with the rest of the warehouse team, or the marketplace team who is out in the field. Don’t hesitate to escalate issues or concerns to management when you see them.
• Problem solver. Find ways to get the job done, even when it requires scrappy problem solving.

Qualifications

• Experience working in a warehouse, retail environment, or reselling online (preferred)
• Familiarity with sporting goods and a passion for sports
• High school or equivalent (preferred)
• Comfortable performing physical labor (Walk up to 5 miles a day, stand for long periods of time, crouch or kneel occasionally, lift / push / pull up to 40 lbs)

Company Competencies

• Excellence. Passion for the craft. Holds a high standard for themselves and those around them.
• Entrepreneurial. Creative problem solver who constantly seeks ways to innovate/improve on the status quo. Self-starter who can prioritize effectively. Willing to take risks and fail. Intellectually curious about everything they do.
• Trust. Willing to trust their teammates to do their jobs well. Attempts to see problems from opposing perspectives.
• Communication. Has strong opinions, loosely held. Effectively communicates opinions. Honest - doesn’t beat around the bush when delivering critical feedback and can explain why that feedback is appropriate.
• Coachable. Willing to be pushed outside their comfort zone. Constantly seeks feedback and takes that feedback well. Always looks for ways to improve based on feedback

About SidelineSwap

SidelineSwapis the #1 online marketplace in sports. Since we launched in 2015, more than a million athletes have joined our community to buy and sell their gear and we were recently named one of the fastest-growing marketplaces on Andreessen Horowitz's A16z Top 100 marketplace list (https://future.a16z.com/marketplace-100/).

Our ~35 person team is distributed throughout the United States (plus a few folks abroad), with warehouses in Houston and Chicago. We operate in a highly autonomous, yet collaborative environment; and our curiosity inspires us to become better versions of ourselves every day. We try to get the team together in person a few times a year (our last onsite was in Durham, NC). You can learn more about our company valuesand how we workon our CEO’s blog.

We recently partnered with leading retailers, like Dick’s Sporting Goods, to power the circular economy in sports through our new trade-in program. Our goal is to make it easy for sports families to sell their gear wherever they shop or play.

Join us as we empower athletes by increasing access to sports.

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Experience level:

• 1 year
• 2 years
• 3 years
• No experience needed
• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Elk Grove Village, IL 60007: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What led you to apply for this position?
• Do you have relevant or similar experience?

Language:

• English (Preferred)

Work Location: In person

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