Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary
The Employment Development Specialist position will be responsible for developing community employment opportunities and providing community-based job development, as well as supporting advancement opportunities for people with disabilities. The person in this position will work in consultation with the Supported Employment (SE) team during the entire employment process for an individual with a disability.

Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct intakes, inventories, and assessments with individuals to establish employment goals.
• Provide job development services to support individuals to find employment that match career fields of interest, strengths, and support needs.
• Provide post-employment services including job coaching, follow-along, and travel training to ensure employment retention, satisfaction, and growth.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.

Additional Responsibilities

• Perform task and job-site analysis on selected sites to assure appropriate job matches.
• Provide consultation, guidance, and disability awareness training (as needed) to employers and business representatives.
• Coordinate and participate in interdisciplinary team process and other meetings pertaining to participant’s individual support plan; prepare annual individual support plans.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School diploma or general equivalency diploma (GED) required.
• Bachelor’s degree in Human Services, Education, Marketing, or related field strongly preferred. One (1) year of related experience can substitute for one year of education.
• Minimum one (1) year of related human service experience required.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel 50% of the time in Northern Virginia. Eligible drivers must have a good motor vehicle record (MVR).
• Availability and willingness to travel to multiple locations in the Northern Virginia area, at times with little notice required.
• Availability and willingness to work flexible hours, when needed, including weekends and evenings required.
• Job development or vocational support skills preferred.
• Marketing or sales skills preferred.
• Case management and/or documentation knowledge preferred.
• Fluency in a second language (ASL, Spanish) preferred.

Knowledge, Skills, and Abilities

• Ability to relate well to people at all levels of an organization.
• Excellent verbal and written communication skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• A desire to achieve and exceed monthly expectations.
• Goal oriented and independently motivated.
• Advanced Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software such as ZOOM and Microsoft Teams.
• Ability to solve practical problems and adapt to new information and guidance quickly.
• Ability to work independently and as part of a team.
• Excellent customer service skills (virtually and face-to-face).

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual may be required to lift and move up to 20 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will be visiting a variety of employer worksites in the community, which can vary with regards to noise level and weather/temperature conditions.

What We Offer - Benefits
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
• A generous paid time-off program in which the benefits increase based on your tenure with the company

Successful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member's experiences bring to the collective organization's strategic goals.

Set Aside Careers
Many of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities. Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services. We invite you to learn more about the qualifications required and opportunities available through our set aside positions by clicking here.

Staff Careers
Staff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration. These career opportunities are available to all qualified job seekers. We invite you to view our exciting career opportunities here
.

NOTICE TO APPLICANTS

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations.
Please ask to speak with Human Resources.

Links:
Polygraph Protection Act

E-Verify Participation

E-Verify (Español)

FMLA Rights

Right to Work

Right to Work (Español)

Job Type: Full-time

Work Location: In person

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