Job description
Property Info
The Wyndham Grand Clearwater Beach resort is an unsurpassed experience with a bounty of upscale amenities, including a full-service spa, an outdoor pool and whirlpool spa, a 24/7 fitness center, and multiple dining options. All 343 beautifully designed rooms feature a spectacular view of the water or nearby marina and boasts 22,000 square feet of meeting space.
Our team members are at the heart of everything that we do. We offer a comprehensive array of benefits in a fun, friendly, caring and supportive atmosphere that is the perfect recipe for an exceptional culture where everyone's voice is heard, everyone MATTERS!
What we Offer
- Three Tiers of Medical Coverage in addition to dental and vision coverage
- 24/7 Teledoc service
- Maternity Program
- Cancer Program
- Company Paid Life Insurance, Long Term Disability, and Short-Term Disability
- Home and Auto insurance
- Legal Assistance
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- EAP Program
- Emergency Travel Assistance
- Paid Time Off (vacation, sick, bereavement, and Holidays).
The Engineer, Level 3, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least one year of progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
Physical requirements:
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
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