Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Enterprise Engineer within PNC's Enterprise Infrastructure Technology Group, this is a remote position that can sit within the PNC footprint, although it may not be available in all jurisdictions. Certain job responsibilities may require in-person, in office activities on a regular basis.



Must Have:

• Experience managing, implementing, and supporting the core functions of the Akamai platform:
• Akamai Ion
• Akamai Global Traffic Management
• Akamai Kona Site Defender

Nice to haves:

• Experience managing, implementing, and supporting any additional components of the Akamai platform:
• Akamai Bot Manager Premier
• Akamai Edge DNS
• Akamai Account Protector
• Akamai CloudTest
• Akamai mPulse
• Akamai Image Manager
• Akamai Visitor Prioritization Portal
• Akamai NetStorage

Day to Day Responsibilities:

• Engineering and support for Akamai CDN (Content Delivery Network) platform
• Onboarding of new services/applications leveraging Akamai CDN
• Configuration changes and maintenance of existing applications using Akamai CDN
• Engineering and implementation of new features/functionality on Akamai platform
• Troubleshooting and managing security configurations on Akamai WAF and BotManager

Job Description

• Provides subject matter expertise for enterprise engineering teams, full stack engineers, and clients. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Leads in the implementation of enterprise engineering strategies and best practices to support business objectives.
• Independently provides guidance to engineers across the organization regarding the development of software components and hardware.
• Maintains relationships with stakeholders, addresses client requirements and provides consultation to shape the success of enterprise engineering.
• Independently provides expert advice and resolves complex problems and issues involved in enterprise engineering activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.

Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Effectiveness Measurement – Ability to measure the quality and quantity of work effort for the purpose of improvement.

Industry Knowledge – Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.

IT Industry: Trends & Directions – Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).

IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

Planning: Tactical, Strategic – Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Standard Operating Procedures – Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: Commensurate with skills and experience

Benefits

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.