Job description
REQUIREMENT DETAILS
Job Title: Event Planner
Location: Washington, DC- ONSITE
Pay Rate: $32/hr on W2
Duration: 5 month contract
Details:
- Onsite, in the office 5 days/week- only 5 months
- Coordinate meetings and events within designated center. Work with internal partners in catering, audio visual and facilities to meet the clients’ expectations. Meet and greet each client daily, provide personalized high touch customer service
- Adhere to standards of operations established for Conference Center
- Handle day to day challenges clients present while driving towards a solution
- Ensure maximum utilization of space to achieve yearly utilization goals
- Maintain a professional, flexible, “can-do” level of service
- Participate in daily operations meeting as well as weekly review
- Execute call/meeting, and post conference call/meeting when applicable
- Manage space issues, escalate unresolved issues to lead planner, manager
- Cover reception desk essential functions; answering telephone calls, returning emails promptly
- Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports
- Strong communicator that is able to manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience
- Firm understanding of the business guidelines for allocating space
- Prioritize new meeting room reservations from online booking tools
- Ensure customers are contacted in a timely manner and are updated regarding the status of their request and offered available options
Job Type: Contract
Pay: $32.00 per hour
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Washington, DC 20005: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Events management: 1 year (Preferred)
Work Location: In person
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