Job description

The Dallas Symphony seeks an experienced professional to fill the role of Event Operations Manager. The Event Operations Manager is responsible for advancing details for assigned events and disseminating information and site plans. This documentation will include set up and support needs for events. This position requires a flexible work schedule to include nights, weekends, and holidays.

Duties include (but are not limited to):

• Conducting pre-event meetings with clients prior to first date of occupancy to plan for event.
• Collecting all set-up information from client and documenting and distributing to Event Operations staff, including contracted services such as housekeeping, parking, catering, and security.
• Acting as point of contact for clients and coordinating with Meyerson operations team to ensure plans are executed that provide a high level of customer service experience.
• Creating diagrams for both DSO and rental events
• Booking all lobby photo sessions.
• Working closely with Senior Manager of Meyerson Sales & Operations to ensure third party activities are coordinated on Master Booking Calendar and there are no conflicts regarding contract terms and event locations.
• Ensuring set-up is complete for each event prior to opening to the public and assisting set-up crew as needed to ensure accuracy.
• Working assigned events to assist and support the client, ensuring its success from start to finish.
• Representing the Dallas Symphony Association at events, exhibiting the highest degree of customer service to clients and patrons.
• Maintaining a complete understanding of the Emergency procedures for the Meyerson to ensure the safety and well-being of all patrons at events; and
• Other duties as assigned.

The qualified candidate will have a Bachelor’s degree, five years of Event and Venue Management experience, or a combination of relevant education and experience. The selected candidate will have excellent communication, problem-solving, and customer service skills. Venue operations, calendar scheduling, and diagram software experience preferred.

The Dallas Symphony provides excellent benefits, free parking, and tickets when available. To be considered for this position, please submit a resume and salary requirements. No phone calls, please.

COVID-19 vaccination, including a booster, is mandated for all DSO employees, and proof of vaccination will be required upon hiring. Valid exemptions are given in accordance with the law.

The Dallas Symphony Orchestra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Dallas Symphony Orchestra is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

EOE- Equal Opportunity Employer

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Event and Venue Management: 5 years (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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