Job description
Summary
Join us for this incredible opportunity at Hyatt Regency Dallas, which is located downtown next to the iconic Reunion Tower.
The Executive Administrative Assistant is a platform to join our highly skilled and recognized team. This role can afford you the opportunity to grow and advance within the company. You will be part of a rock-star team and company that earned the 3rd spot on the Fortune’s World Most Admired Companies list in 2022!
Here is a snapshot of the ideal candidate’s responsibilities:
- This position provides analytical and administrative support for the General Manager and two Directors of Hotel Operations in order to execute strategic plans
- Interpret statistical reports (profit and loss, income statements, customer satisfaction data and other hotel-related reports)
- Analyze and monitor KPI’s that capture customer feedback, productivity and revenue performance for operations
- Review and/or prepare holiday recaps/comparisons, including revenues, covers, and special offerings as well as customer service feedback and metrics for the Rooms and Food & Beverage division. Create ongoing best practices and provide direction for future events
- Has oversight for KRONOS Labor Management and Scheduling System for the hotel
- Analyze schedules, payroll, and labor metrics to improve productivity
- Determine when new or updated labor standards are required and work with the KRONOS team to implement changes
- Track, analyze, and report on labor, utilization, and cost-saving initiatives
- Influence management thinking to improve labor strategies to find a balance in financial efficiencies, colleague experience, and guest satisfaction
- Responsible for handling customer satisfaction inquiries, related correspondence and communication
- Coordinate and communicate the hotel event/sports bookings and related ticket distributions
CULTURE AND FUN!
- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
- Celebrations, recognitions, and volunteer opportunities
- Free nutritional colleague meals
- PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
- Discounted parking and discounted annual DART passes
WELLNESS AND BENEFITS!
- Full medical benefits at 30 days of employment
- 401K with company match
- Employee Stock Purchase plan
- Paid vacation, holidays, sick days, and extended sick leave
- New child leave, paid family bonding time, and adoption assistance
- Tuition reimbursement
- Free access to Headspace – meditation, recuperation, and rejuvenation
- Work-life balance
Qualifications
- Bachelor’s Degree in Finance, Business Intelligence, or Economics, 2 years of Finance or Business Management experience
- Experience in budgeting, forecasting and financial analysis
- Exceptionally strong analytical skills, including the ability to solve problems integrating and analyzing data from various sources
- Advanced MS Excel/Power Point skills required
COVID-19 Safety:
Hyatt Hotels follows all COVID-19 CDC and Dallas County Health department protocols for the safety of our employees and guests.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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