Job description
JOB OVERVIEW:
Manage the housekeeping and laundry operation to ensure brand standards are met and entire hotel is spotless! Direct the cleaning staff and follow up to make sure no guest leaves unhappy! Come join our growing company and find a job you enjoy coming to every day.
DUTIES AND RESPONSIBILITIES Include but not limited too:
- Manage the day-to-day activities of the housekeeping department
- Inspect all cleaned rooms daily to brand standards
- Recommend disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
- Ensure all staff is properly trained, in uniform with name tags.
- Monitor, coordinate and execute the special needs and requests of VIP, repeat guests and members of frequency program(s).
- Respond to guest complaints and special requests
- Control expenses within all areas of housekeeping.
- Conduct pre-shift meeting and review all information pertinent to the day’s activities.
- May be responsible for the security of lost and found items or coordinate the lost and found function with other departments.
- May serve as “manager on duty” as required.
- May assist with other duties as assigned.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds and pushing and or pull
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, and kneeling
Hampton Inn makes it possible for you to balance business and pleasure. Now known as Hampton by Hilton, Hampton Inn was founded in 1984 and was initially introduced as a budget hotel under the Holiday Corporation. Memphis Tennessee was the very first Hampton Inn opened to the public, featuring 128 rooms enclosed in a two-storey building. The trademark was sold to Promus Hotel Corporation five years later and was rebranded to cater for the middle market consumers of the hospitality industry.
Pay: $18 - $19 / hour
Job types: Full-time, Part-time
Education: No education required
Work location: On-site
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