External/Baltimore Children and Youth Fund/Director of Evaluation
Job description
his is a full-time position with full benefits, including health insurance, dental and vision
insurance, paid time off, paid parental leave, paid holidays, internet allowance, paid mileage
for local travel, and support for professional development opportunities.
BCYF provides a hybrid working environment that gives staff the flexibility to work remotely
when not required for in-person meetings or tasks.
BCYF has a COVID-19 vaccination policy that requires employees to be vaccinated as a
condition of employment unless they have a medical or religious exemption. If offered the
position, you will be required to provide evidence that you are fully vaccinated.
About the Role - BCYF seeks to hire a Director of Evaluation to join our Learning,
Evaluation & Data Management team. The Director of Evaluation will work to help
strengthen the organization's impact by leading the organization's evaluation activities
across all programs and administrative departments. The Director will provide thought
leadership, planning, technical assistance, and day-to-day guidance on BCYF's internal
research activities and will serve as a resource for the organization's leadership team,
department directors, and staff. This role works closely on the front-end to assist with the
design and implementation of our programs, workshops, services, and initiatives and on the
back-end to lead the development and implementation of evaluation plans and processes.
This role also works closely with the Development team, providing grant-writing and
grant-reporting assistance for the organization and all departments, and the
Communications teams, helping translate department outcomes into the story of our work.
The Director will be directly supervised by the President of BCYF.
Essential Functions:
Program and Organization Evaluation
- Work with senior leadership to shape a vision for the organization's evaluation,
research and programmatic work.
- Experience with and commitment to a culturally relevant and equitable evaluation
approach (CREE) and diversity, equity, and inclusion frameworks.
- Develop and manage the organization's, grantees', and project-level Monitoring,
Evaluation, Accountability, and Learning (MEAL) plan(s), indicator reference sheets,
results reporting, data use systems and activities, and evaluation strategy.
- Have primary oversight in developing key MEAL-related policies, procedures, and
related tools necessary to define a consistent approach to evaluation throughout the
organization.
Program Research
- Design and develop innovative measurement approaches, such as outcome mapping
and harvesting, to ensure alignment between project goals and objectives, process
outcomes, and desired impact.
- Establish an evaluation plan and technical approach to monitoring BCYF systems that
align with the organization's theory of change.
- Support and contribute to developing flexible, adaptable, and user-friendly
measurements, learning, and knowledge management mechanisms.
Organization Learning
- Play a critical role in encouraging the development of a learning culture within BCYF.
- Lead the development of and support implementation of learning agenda(s),
including prioritizing learning questions and identifying evidence gaps.
- Lead and/or oversee research activities to answer the specific learning agenda
questions and inform related monitoring, evaluation, accountability, and learning
plans.
- Support teams in designing appropriate and insightful outcome evaluations and
assessments.
- Support the institutionalization of a collaborating, learning & adaptive approach,
fostering a learning culture and facilitating evidence-based decision-making and
innovation.
- Work closely with IT systems staff to ensure continuity and continued use of
integrated applications and online platforms to collect data and track internal
metrics.
- Oversee the development and application of need assessment tools to identify critical
strengths and gaps within BCYF, its related programs, and services.
- Develop procedures for collecting, storing, and reporting indicators, establishing
baselines, measuring status changes, attributing results to project activities, and
assessing the overall impact of project results.
- Develop assessment and evaluation reports on outcomes and findings for internal
decision-making and external publication and information sharing.
Collaborate on the BCYF Narrative
- Assist the Development team and department directors in developing and writing
corporate, foundation, and government grants, as well as writing interim and final
grant reports.
- Assist the Communications team in understanding and explaining the impact of our
work shared in annual reports and other external communications.
- Team Management: Plan, direct, implement, and evaluate the day-to-day
operations with the Communications team; Motivate and manage a high-performing,
hybrid team, including supporting cross-team, team, and individual performance
and development goals and giving and receiving feedback; Facilitate meetings and
decision-making process that center inclusion and equity.
- Senior Staff: Participates fully as a senior leader of BCYF and serves as an
organization-wide leader who embraces the mission, vision, and values of BCYF;
Works closely with President, general counsel, and senior staff to ensure that the SIP
team has seamless interaction on daily operations, culture-building, data
management and security, and strategic priorities.
- Ambassador and Thought Leader: Stay up to date on community priorities.
Develop and implement new approaches, initiatives, and partnerships to maintain
and grow our programs. Actively engage and energize Board members, staff,
grantees, alumni, partnering organizations, funders, and the community at large.
Additional responsibilities may include working collaboratively with different teams in the
development of their annual plans; annual review of department metrics; development and
adjustment of stakeholder information tools; ensuring technical capacity of team members;
providing technical assistance; support in the development of operational materials and
other project-related responsibilities.
About the Candidate - The ideal candidate will be an astute leader with technical and
relational skills, able to foster team collaboration and communication to achieve project
goals. The Director of Learning will stay abreast of research on promising practices and
theories of change that underpin the programs and services of the BCYF, including
grant-making, children and youth development, racial equity and inclusion frameworks,
community accountable organization empowerment, philanthropic leadership development,
racial justice and Black liberation policy and advocacy, and culturally responsive equitable
evaluation practices. The Director will be able to summarize information and provide
recommendations to teams to help them develop innovative, responsive, and meaningful
programs, services, and initiatives for our grantees and communities served.
- While no candidate will possess every quality, the successful candidate will possess many
of the following experiences and attributes. (Preference will be given to candidates with a
proven track record of scaling a start-up nonprofit or philanthropic organization.) Even if
you aren't sure but are excited about the position, we encourage you to apply!
- Minimum of 5-7 years of experience within a nonprofit, social service, or educational
organization, or working with community organizations as an external evaluator
and/or conducting Community-based participatory research.
- Extensive experience using qualitative methodologies, including conducting focus
groups, interviews, and/or field observations.
- Extensive experience using quantitative methodologies, including survey design for
internal and external questionnaires.
- Proven experience designing and conducting assessments and evaluations centered
on principles of culturally responsive and equitable evaluation (CREE) related to
philanthropic initiatives, systems strengthening children and youth development, and
related programs.
- Proven experience engaging community members with lived experience in the
assessment and evaluation process.
- Experience establishing and facilitating learning and evaluation committees
composed of staff, data and evaluation experts and partners, and community
members to inform work.
- Possess extensive technical knowledge of MEAL approaches and techniques in some
or all of the following areas: outputs, outcome monitoring, theories of change, logical
frameworks, data collection and analysis, accountability, and stakeholder feedback
mechanisms.
- Extensive experience developing indicators and supporting teams in the monitoring
and documenting performance.
- Demonstrated understanding and experience with City Government/Federal reporting
frameworks and indicators.
- Demonstrated experience with statistical analysis, database, data collection, and
data visualization software such as MaxQda, NVivo, SPSS, SAS, R, Airtable,
salesforce, survey monkey, Qualtrics, PowerBI and/or ArcGIS.
- Demonstrated excellent technical writing and communications skills to produce
reports based on research and evaluation findings and the ability to “tell a story”
with data and to explain the “so what” of data when writing program reports.
- Demonstrated experience in the presentation of results for information sharing,
publication, and informed decision-making.
- Proven ability to engage and work collaboratively with colleagues, community
members, organizational partners, and consultants, with demonstrated experience
and skills in conducting virtual and in-person training and technical assistance.
Core Competencies: BCYF has identified eight core competencies for all BCYF
employees. These competencies are the knowledge, skills, abilities, and behaviors
that will align the staff in operationalizing the BCYF values.
- Collaborating and building relationships: Seeks information and
input from other groups or teams when working on projects that will
affect others. Willingly shares information with other groups or teams to
help others reach their goals. Develops and maintains positive
relationships with people in other departments and groups
- Data-Informed action: Speaking with real data, Performance and
improvements should be tangible and visible; Take personal responsibility
for the success of the group. Accountability. Seek solutions and
continuous improvement.
- Demonstrating strategic agility: Ensures organizational, as well as
personal objectives are met. Maintains a positive outlook to support the
adoption of change and advance progress. Willingly transitions when new
methods or systems are implemented. Takes the lead in team
improvement and/or setting new business directions.
- Developing the potential of self and others: Looks for opportunities
to learn and develop new skills. Searches for stretch assignments for self
and/or direct reports. Finds ways to leverage others' talents and
strengths. Takes time to self-reflect and identify areas for
self-improvement. When appropriate, provide timely, direct, and
actionable positive and corrective feedback to others.
- Exercising integrity and credibility: Shares information in an honest
and direct manner. Is seen as a truthful individual who can and will
present the unvarnished truth in an appropriate and helpful way. Always
lets people know where they stand. Doesn't hold back anything that
needs to be said. Provides timely, direct, and actionable positive and
corrective feedback to others.
- Focus on our service to our stakeholders: Humbly work to support
our stakeholders, getting proximate with people, using asset-based
approaches to co-create solutions, and prioritizing the experience of our
stakeholders.
- Fostering a radically inclusive community: Builds work products and
interactions with intention. Examines personal bias and champions and
models strategies for inclusion. Approaches conflict as opportunities for
improvement. Listen to understand different perspectives and interests.
Builds agreement based on common ground. Able to resolve to
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