Job description
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
WE'RE HIRING - FACILITIES ADMINISTRATOR
ABOUT US:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.
We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
JOB TITLE : FACILITIES ADMINISTRATOR
REPORTS INTO: ASSISTANT FACILITIES MANAGER
ABOUT THE ROLE :
The Facilities Administrator will support the onsite Facilities Management team providing professional administrative support supporting to delivery of building operations.
Delivering administrative activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, occupancy services and helpdesk. Ensuring the smooth running of our service whilst providing an exceptional end user experience within our client sites.
KEY RESPONSIBILITIES:
Provide administrative support to the onsite Facilities Management team
Support in maintaining log books and documentation relating to Health and Safety
Deliver reporting on a monthly basis including trackers, audits, inspections and health and Safety
Use and maintain online task system, ensuring correct data entry and providing overall system administration
Support the facilities management team in scheduling and covering key roles
Follow required emergency prevention and operational controls, coordinating daily and weekly schedules as required
Maintain, organise and control all JLL central files, information, data, reports including all paperwork and filing on site
Assist in reviewing, maintaining and building Standard Operating Procedure manuals
Ensure compliance with JLL policies, procedures and standard practices
Ensure prompt and accurate management of purchase orders in the internal financial management platform
Ensure prompt resolution of any customer complaints, escalating to the line manager as required.
Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Assist with the monthly accrual reports and help monitor the finance trackers
Follow established escalation procedures and incident reporting procedures
Provide support for regular management reports and projects as required
Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets
WORKING LIFE:
On a daily basis you will be working across multiple sites
The main business language spoken in our offices is English. Knowledge of English is essential
The role will be structured on a shift basis over a 5-day week
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
ABOUT YOU :
You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
You have experience in an administration or coordinator role providing operational support
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You are adept at multitasking and are able to manage multiple projects effectively
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
#LI-JA1
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.