Title: Family Partner I ($2,000 Hiring Incentive and Up to $3000 Bilingual Incentive)

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Pay Range: $16.11 - $18.93 per hour. Compensation may vary based on skills, experience, education, and location.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Job Summary

Works within the vision, mission, and philosophy of the agency to provide support and coaching on specific skill sets for caregivers as well as to provide a parent perspective in a variety of settings. Supports the development of a shared understanding between individuals and groups based on the twelve principles of the agency service philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and assist with problem solving. Supports the implementation of family friendly practices by providing a parent’s perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families. Participates in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with parents and caregivers.

Essential Duties

• Utilizes personal and professional life experience to provide peer support to parents and caregivers served by the program as appropriate.
• Provides parents and caregivers with information about the agency and the process and procedures, including the Family Partner I role to assist them.
• Participates in providing a variety of support services for parents/care givers (e.g.; family events, family activities, recognition events).
• Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment.
• Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice and choice within process and to support the parent/caregiver’s connection to the Child and Family team (CFT) members, as necessary.
• Identifies community connections for internal teams.
• Serves as consultant and supports shared understanding to ensure that family and providers understand each other’s perspective and information.
• Provides non-judgmental, culturally informed support to parents and caregivers.
• Explores, identifies, and works to (re)establish natural support system as needed; identifies and links family with community connections and resources.
• Models and coaches effective coping techniques for parents and caregivers.
• Provides a caregiver’s perspective in agency service support structures.
• Assists with the design and implementation of internal and external trainings about the parent perspective.
• Utilizes conflict resolution skills.
• Participates in continuous learning process as it relates to engaging youth and families.
• Maintains and manages schedule effectively in order to manage the needs of multiple families, meetings, external and internal customers.
• Produces and maintains accurate and timely documentation within agency standards.

Other Duties:

• Driving to appointments with clients and their families or other key contacts
• Physical interactions with children of variable ages such as, but not limited to, games, sports and other activities

Education Requirements

High School Diploma or General Education Development (GED) required.

PREFERRED EDUCATION

Some college education.

Experience Requirements

• Three (3) years of experience as a parent or caregiver of child with special needs.

• Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is acquired as the primary caregiver of a child with complex needs required.

HIGHLY DESIREABLE QUALIFICATIONS

Speak, read, and/or write another language preferred.

Other Specific Requirements

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance, if applicable.

• Valid California Driver's license with two years' experience driving and clean driving record is required.

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Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.