Over the course of 125 years, MNCs has provided services essential to the improvement of the lives of San Francisco’s communities. We believe that supporting individual members of a family throughout each life phase brings success and upward mobility for the entire family. Today, we have 14 campuses enhancing the lives of low-income seniors, youth, and families.

We are looking for a temporary Family Support Specialist, who will primarily be responsible for the day-to-day activities of a comprehensive Family Resource Center (FRC) that connects families with support, resources, and community.

Primary Functions

• Supports a program environment that is learner centered, promotes a sense of physical and emotional
• Supports positive relationships between staff and program participants/families, and between participants/families and their peers.
• Incorporates into program design the recognition and respect of cultural diversity, strengths, and individuality within and across all families, including ethnic, racial, spiritual, social, economic, educational, linguistic, gender, and geographical diversity.
• Designs, plans, and delivers services in alignment with agency and funder standards (including but not limited to; MNC Youth and Family Principles and Practices, Standards of Quality for Family Strengthening & Support, Protective Factors Framework, Head Start/Early Head Start Performance Standards, including the Parent, Family and Community Engagement Framework).
• Is familiar with legislation, funding parameters, and developments in the field that affect services to children with special needs.
• Implements referral, intake, enrollment, and orientation process with families into FRC and family support
• Conducts scheduled home visits for the purpose of supporting families with care management and
• Assists families in accessing community resources and networks of support, through various types of service connection such as basic/comprehensive information and referrals, family advocacy, and case management
• Provides and documents short-term interventions by providing basic and comprehensive information, referrals, and resources to clients, with appropriate follow-up.
• Uses family centered practices and works in partnership with each family to develop asset-based Family Assessments and Comprehensive Individualized Care Plans to address family strengths and goals, and provides regular follow-up and support to assist families in achieving those goals (must follow MNC and First 5 case management policies and procedures).
• Provides child watch services on a daily and weekly basis for scheduled program activities.

• Enhances families’ capacity to support the growth and development of all family members – adults, youth, and children by providing flexible and accessible services and support systems to respond to existing and emerging diverse family-identified needs.
• Works in partnership with families, staff, and community partners to develop and coordinate menu of family support services offered by the FRC scope of work that addresses the strengths and needs of the families and communities served.
• Plans and facilitates group services such as, parent education curriculum, parent peer support groups, parent leadership activities, parent/child interactive activities, etc. Some activities may require specific certification.
• Promotes family’s overall involvement and participation in program activities and fosters leadership opportunities for families within the program.
• Encourages and offers family-to-family peer support and networking
• Collaborates in the planning and production of community and family
• Secures the procurement of materials and supplies for program activities and implements cost effective practices with agency resources.
• Assists center staff in maintaining parent areas organized and welcoming by updating parent information, and
• Provide office support, including phone coverage, front desk coverage, mail processing, inventory control,
• Must be available to participate in late afternoon, evening, and some weekend activities as

Family Support Integration Responsibilities

• Works toward an agency-wide common vision and goals related to family support services which maximizes each partner’s strengths and minimizes the differences.
• Shares ownership of integration efforts and has a long-term, mutual investment in its
• Participates in weekly family support planning and integration
• Works closely with agency staff to link families to services through integrated outreach, referral, intake, assessment, service planning and delivery.
• Actively participates in case consultation sessions with respective teams to coordinate care plans and service
• Works cooperatively and effectively as a team member by communicating and contributing information on a continuous basis.

Reporting and Documentation

• Completes accurate program and client data collection, data entry, and required programmatic reports on a timely and consistent basis.
• Maintains confidentiality of all child and family records, organizes case file documentation both hard files and electronic CMS records.
• Prepares expense reports and invoicing for review and submission by
• Administers evaluation data collection and participates in program and agency performance management

Community Engagement

• Actively conducts outreach activities and recruits’ families to ensure full targeted
• Conducts widespread canvassing, mailings, presentations, tabling, and other outreach efforts in collaboration with other MNC programs.
• Documents outreach and recruitment efforts and follow-up with interested
• Develops partnerships, acts as a liaison, to establish communication and rapport between community and agency, to publicize supportive services available, recruit volunteers, leverage service delivery, and coordinate
• Actively engages in the community served and contributes to the community-building
• Advocates with families for services and systems that are fair, responsive, and accountable to the families served.

Qualifications

• AS Degree with an emphasis in Social Work, Counseling, Psychology, Criminal Justice or related field
• 2 years of Coordinating Experience; or AS in a related field with at least 3 years of Coordinating Experience; or 6 years of Coordinating and Direct Service Experience.
• Required 2+ years experience working in a community-based setting with high-risk families
• Bilingual Spanish

Requirement:

• Current Driver’s License, current auto insurance and a clean driving record.
• Fingerprinting Clearance (DOJ/FBI) and Clearance Child Abuse Index
• Current Physical Health Screening (every 2 years thereafter)
• Current CPR & First Aid Certificate (every 2 years thereafter)
• Current and completed Covid-19 vaccine. Provide proof of record

If you are seeking an organization that values, promotes and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

How to Apply

If you are qualified and interested in applying, please send your resume and cover letter with Family Support Specialist Temporary in the subject line to mario.quintanilla@mncsf.org or mnchr@mncsf.org

Please visit our web site for additional information on our Company web-site at: www.mncsf.org

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

This position is not a remote position.