Job description
FIELD SERVICE TECHNICIAN
Company Overview:
Good Earth Tools merges manufacturing prowess and engineering innovation into a uniquely customized and patented line of industrial equipment and tungsten carbide wear-proofing solutions for a diverse and global client base. Headquartered just 30 miles of St. Louis in Crystal City, Missouri, Good Earth Tools is a privately held manufacturer with a network of worldwide distributors.
GET’s technology is reflected through its specialty divisions, including Good Earth Tools (GET), Ballast Tools, Ballast Tools Equipment, QMP Limited, and Ever Extruder. To learn more, visit our related websites at www.goodearthtools.com ; www.btequip.com ; www.everextruder.com ; www.ballasttools.com ; www.qmpltd.com.
Why you’ll love working here:
Earn more – We offer competitive wages and the opportunity for annual merit increases as you progress in your career. Hourly employees are eligible for quarterly performance bonuses!
Excellent Benefits – Our benefits package offers group health insurance, a company-funded profit sharing retirement plan, paid holidays and vacation, and company paid uniforms just to name a few.
Stay Active – You’ll be on the move during your shift in this fast-paced, exciting environment! You can get your steps in and also participate in our company wellness program!
Be Part of a Team – Every position plays a key role in meeting customer needs and we all work together as a team to get things done in our family-run organization!
Responsibilities:
- The primary responsibility of the technician is to diagnose equipment repair needs and perform designated repairs on customer owned machines as directed, on site or in the field.
- Perform repairs including, but not limited to, mechanical, electrical, pneumatic, and hydraulic on production machines. Also includes preventive maintenance and general machine upkeep.
- Disassemble and assemble machine components to pre-determined specifications though the use of hand tools, cordless tools, and pneumatic tools. Fabricate custom components, fixtures, and other devices using typical fabrication methods for experimental as well as production purposes.
- Occasional use of basic welding and cutting equipment.
- Setup / Operate conventional and C.N.C. machine tools.
- Read and interpret schematics, diagrams, engineering drawings, and work orders to perform required maintenance and service.
- Verify dimensions, alignments, and clearances of machine components using measuring instruments such as calipers, gauge blocks, micrometers, and dial indicators.
- Interact with the customer to ensure complete customer satisfaction.
- Collaborate with Sales and Engineering to ensure project goals are met.
Requirements:
- Technical or vocational education in Machining Technology preferred.
- Two to five years’ experience troubleshooting, repairing, and building custom equipment.
- Knowledge of basic tools and tool usage, including basic welding skills.
- Mechanical skills and aptitude.
- Must be able to travel as needed, including international travel (approximately 30% - 40%)
Physical Requirements:
- In addition to being able to sit, stand, walk, read, talk, write and hear, to perform the essential functions of this job an individual must be able to do the following additional activities: Occasionally lift and/or move up to 75 pounds.
- Accommodations will be made if they are reasonable, do not create an undue hardship, and will enable an individual with a disability to safely perform the essential job functions.
- The following may be expected to be encountered: long periods of standing, periodic exposure to seasonal heat and cold, working with oils and greases, noise, field work as needed, working outside, stooping, bending, squatting, or working in a prone position.
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