Job description
You will be responsible to perform technical customer service activities for the company including service and support on machines sold on the company assembly floor and at the customer’s plant. This position requires 90% domestic and/or international travel requiring a current passport or ability to obtain one. Due to government contracts, satisfactory results from a felony background check and hair drug test are essential.
Essential duties and responsibilities
- Checking all machine electronic, pneumatic, and mechanical systems and components prior to machine shipment
- Verifying alignment of all mechanical components (e.g., robots, tables and fixtures) according to required specifications using laser equipment where required
- Training customer personnel in machine operation and maintenance
- Communications with customer both verbally and/or in writing
- Supervision of contractors and riggers for turnkey installation of machines at the customer’s site
Required skills
- Experience with programmable machine controls
- CNC controls—Allen Bradley, Fanuc, Siemens
- PLC and SLC controls
- Articulated Robot control—ABB, Fanuc
- Strong mechanical aptitude
- Electrical troubleshooting skills
- Associates degree from college or technical school
- Five years related experience and/or training, strong communication skills
- Valid U.S. driver’s license
- Ability to travel 90% domestic and/or international
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