Job description

Field Service Technician | Indianapolis

Seeking a Field Service Technician with a proven track record of servicing complex medical equipment. This is a full-time, direct-hire role based in the Indianapolis area.

With over 25 years of experience in the medical equipment field, our client offers a full line of service on all types of Histology, Pathology, and general lab equipment. They are looking for a Field Service Technician to perform maintenance, repair, and service for their clients.

Job Responsibilities

• Travel to provide technical service and support on laboratory equipment with the objective of minimizing customer downtime
• Troubleshoot, diagnose, and repair histology, pathology, and general lab equipment onsite at the clients’ locations
• Perform quality inspection and preventative maintenance
• Evaluate client needs for additional service opportunities
• Assist customers with issues and/or questions as needed

Experience & Qualifications

• 5+ years working experience in the repair of medical equipment/devices
• Ability to travel to multiple locations, both within and outside of the Indianapolis area (must have valid driver's license and excellent driving record)
• Ability to effectively communicate technical advice face to face, by phone, and in writing
• Ability to troubleshoot, align, and repair equipment; carry out instructions in written, diagram, and verbal forms; write service reports, trip reports, instructions, and technical write-ups
• Experience using software applications such as word processing, spreadsheets, databases, etc.
• Must be vaccinated or willing to get vaccinated

Benefits

• Company car
• Biweekly pay
• 10% commission for passing warm leads to sales team from current clients or even a referral from a current client.
• 3 weeks of vacation/sick pay
• 9 paid holidays annually
• $35 monthly reimbursement for cell phone
• 401(k) with 100% match on contributions up to 3%
• Health, dental, and vision benefits
• Year-end bonus on a discretionary basis

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Requires COVID Vaccination due to nature of clients.

Experience:

• Medical Equipment Repair: 1 year (Required)

Work Location: In person

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