SUMMARY

As a Field Specimen Processor you will ensure safe collection and shipment of patient specimens in an accurate, efficient, and timely manner. You will serve as a liaison between patients, clients, and internal DRUGSCAN employees.

OFFERINGS

• 401K
• Competitive Compensation Package
• Comprehensive Benefits Package
• DailyPay

STATUS: Full-time

LOCATION: Seattle, WA

DEPARTMENT: Field Services

SCHEDULE: 5:00 AM -1:30 PM PST Mon-Fri

ATTRIBUTES

• 1 year of customer service experience preferred
• Excellent written and verbal communication skills
• Excellent customer service skills
• Good organizational skills and detail oriented
• Exceptional time management skills

At DRUGSCAN our employees are empowered to progress in a career that creates purposeful and meaningful work. At DRUGSCAN, our laboratory employees have a direct impact on patient populations throughout the country.

AWARDS & RECOGNITION

• Top 5 most long-standing, highest quality toxicology laboratories

RESPONSIBILITIES

• Patient Care. Greet and identify patients according to SOP.
• Sample Collection & Shipment. Review test requisition for proper test collection. Assemble equipment necessary to collect specimen. Collect specimens for drug testing according to SOP. Match requisition to collection of tubes for completion. Prepare and package specimens for shipping to testing location according to SOP.
• Documentation & Customer Service. Obtain billing and testing information according to SOP. Perform customer service duties to include phone inquiries and patient encounters. Perform daily, weekly, monthly maintenance and quality control of test kits and urinalysis equipment.