Job description

• Keeping track of each file.

File Manager position

1. Responsible for communication with the new client and the insurance adjuster and all parties involved with the claim.

2. Must have good communication skills

3. Must be familiar with insurance claims.

4. Must be proficient in Microsoft work and excel

5. Quick Books accounting software will be helpful (experience) but not necessary

6. Must be able to type at least 45 wpm

7. Must be very organized and a fast learner for fast pace office

8. Must be very detail oriented

9. Must be able to follow directions well and very comfortable dealing with clients in a high stressed environment.

10. Must be good with numbers and able to get familiar with Insurance scope of work rather quickly

11. Have to be comfortable working independently and with others

Must Maintain the file through the total restoration or emergency service for a particular client. Provide informative in formation to the client and collecting payments per contract from client.

Prepare weekly reporting to upper management regarding status of the clients file and progression

Make sure that a client’s file is being seamlessly handle between production and file management, walk through are schedule.

Must have 3 years experience in customer service

Must have excellent computer skills

Must be good at problem solving

Job Types: Full-time, Contract

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Upper Marlboro, MD 20774: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)
• Office: 1 year (Required)

Work Location: In person

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