Financial Aid Officer- Processing

Full Time
Remote
Posted
Job description
Job Title
Financial Aid Officer- Processing
Job Description
If you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right place. At Kaplan, we’re passionate about what we do and who we do it for.

Unyielding determination to make a difference in people's lives through the power of education- That is Kaplan. For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are the intersection of education and technology, providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learning. Kaplan’s culture of collaboration, innovation, and creativity truly makes Kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.

The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around them.
The Financial Aid Officer is responsible for supporting students during pre‐enrollment or continuous enrollment, student services center, or financial aid operations. Incumbents will primarily perform a specific processing function(s) associated with the accurate awarding, packaging, validation of eligibility, or disbursement of Title IV financial aid with emphasis on high‐risk and complex processes.
Key Job Responsibilities include, but are not limited to, the following:
  • Exhibit consistent and accurate completion of Verification.
  • Exhibit consistent and accurate C Code resolution.
  • Ability to monitor and review FAO practices to ensure compliance of Title IV regulation and Kaplan policy.
  • May be responsible for specific high‐risk student processes or segments such as Military or Concord Law School.
  • Manage complex financial aid issues and troubleshoot potential problems.
  • Review subsequent ISIR reports and resolve issues.
  • May manage the electronic processing of federal files, such as origination and disbursement files.
The above responsibilities may be shared among multiple team members or an assigned responsibility may be unique to a Financial Aid Officer.
Minimum job requirements:
  • Eligibility requirements for military and non‐military students
  • Requirements for resolution of C codes and verification completion,
  • Professional judgment indications and processing
  • Return of Title IV funds processing
  • Federal grants and loans eligibility
  • Federal student loans and private student loans eligibility
  • Cost of attendance components
  • Consequences of withdrawing from course(s) and/or the university,
  • Overaward identification and resolution.
Preferred Requirements:
  • Bachelors degree

We offer a competitive benefits package including:
  • Remote work providing flexible work/life balance
  • Comprehensive Retirement Package including 401K company match and two pension programs
  • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
  • Competitive health benefits and new hire eligibility starts day-1 of employment
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
  • And so much more!

#LI-NMB
#LI-Remote
This position is a Salary Grade A
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Academic Administration
Business Unit
00091 Kaplan Higher ED
Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found
here
.
Diversity & Inclusion Statement :

Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our
culture
.

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