Fire Public Affairs Manager

Full Time
Oakland, CA
Posted
Job description

Introduction

READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT.


THIS IS A REOPENING OF A CONTINUOUS EXAMINATION. If you have previously applied or started an application for Fire Public Affairs Manager, Examination #22-8133-01, read this entire bulletin. There are specific instructions on how to reapply for this position.


PLEASE CONTACT THE EXAMINATION ANALYST, MARIA TABORA AT MARIA.TABORA@ACGOV.ORG TO HAVE YOUR PREVIOUS APPLICATION RELEASED BACK TO YOU.


The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition.


Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.


Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION

THE DEPARTMENT

THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include:

  • Advanced Life Support
  • Fire Suppression
  • Hazardous Materials Response
  • Urban Search & Rescue
  • Water Rescue
  • Community Outreach & Education
  • Disaster Preparedness
  • Fire Prevention and Code Compliance
  • Regional Dispatch

The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD:

  • July 1, 1995 City of San Leandro
  • July 1, 1997 City of Dublin
  • August 1, 2002 Lawrence Berkeley National Laboratory
  • October 1, 2007 Lawrence Livermore National Laboratory
  • May 1, 2010 City of Newark
  • July 1, 2010 City of Union City
  • July 1, 2012 City of Emeryville

On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service.

For more information about the agency, please visit: Alameda County Fire Department.


THE POSITION

Under general direction, plans, develops, coordinates, and administers the district-wide Public Information and Community Engagement Program for the Alameda County Fire Department; develops, implements and assesses strategic plans and objectives to reach optimum results in the media and the community; provides consultation and support to management and executive staff in public information and community relations activities; develops content, for the Department's Digital media platforms, website, social media and media releases, assists in the maintenance, design and operation of these platforms; and performs related duties as assigned.

For more information about the job classification, visit: Fire Public Affairs Manager (#8133).

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor’s degree from an accredited college or university with a major in communications, public relations/marketing, public administration or a closely related field.

AND

Experience:

The equivalent of three years of progressively responsible full-time paraprofessional or higher experience in public relations, training education and/or community outreach activities including one year in a supervisory or lead capacity. Related experience for a fire department is highly desirable.

License:

Possession of a valid California Motor Vehicle Operator’s License

Special Requirement:

Incumbents may be required to work evening, night, weekend and holidays, as needed.


NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

  • Principles, practices, and current trends in public relations administration.
  • Principles and techniques of effective public communications, public relations, and community outreach.
  • Program planning and evaluation.
  • Strategic planning and implementation.
  • Basic firefighter techniques.
  • Principles and practices of fire prevention and life safety.
  • Modern office principles, practices, standards and applications related to the work.
  • Recruitment outreach and diversity education.
  • Community organizations and partnership dynamics.
  • Principles and practices of supervision and leadership.

Ability to:

  • Communicate effectively both orally and in writing.
  • Make sound decisions and recommendations.
  • Apply analytical problem solving techniques.
  • Demonstrate interpersonal sensitivity and political astuteness.
  • Provide leadership and coordinate individuals, projects and programs effectively.
  • Organize and prioritize work and meet critical deadlines.
  • Effectively speak before and facilitate discussions with large and small diverse groups including media.
  • Work a flexible schedule.
  • Establish and maintain effective working relationships.
  • Maintain accurate record keeping and documentation.
  • Write clear, concise reports, scrips, speeches and publications.
  • Exercise sound judgement within established guidelines, policies and procedures.
  • Plan, assign, supervise, review and evaluate the work of others.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

  • A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  • A review of the supplemental questionnaire to determine the best qualified.
  • An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises.

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