Why Apply with Urgent Care for Children?

Headquartered in Birmingham, Alabama, Urgent Care for Children began serving patients ages zero to 21 in 2017. Since then, we’ve grown from one clinic to 20 across the Southeast. At the core of everything that we do are our values: quality care, convenient care, and continuity of care. We seek to provide quality and convenient after-hours care for pediatric patients while also creating a continuum of care by working alongside their primary care pediatrician. Along the way we have been recognized by a number of publications for our dedication to providing quality care with less waiting with awards like “Best Urgent Care” and “Favorite Kids Docs.”

With more than 5,000 five-star reviews, we take pride in bridging the gap between the emergency room and a patient’s primary care by providing a convenient and affordable after-hours care option for families all 365 days of the year. Our state-of-the-art facilities are home to an on-site laboratory, x-ray, and pharmacy, which create a one-stop shop for anyone who visits us, and an extraordinary atmosphere for employees to provide the highest level of care possible. Our greatest asset are our talented, compassionate, and skilled team members, and we look forward to hearing from you!

website: www.childrensurgent.com

Job Summary:

Urgent Care for Children is growing! We are looking for a First Impression Specialist to join our UC4C team. This position plays a key role in the administrative duties involved with coordinating patients, file management, bookkeeping, billing and clinic organization. We have full time, part time, and as needed positions available. We look forward to receiving your application.

Duties and Responsibilities:

• Role involves answering multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Providing excellent customer service - which is second to none
• Provide patients with snacks and drinks as needed
• Process payments from patients for co-pays and cash pay
• Follow standard operating procedures of Patient Service Coordinators at Urgent Care for Children
• Provide patients with support and guidance as needed
• Keeping the front desk area and the patient waiting room organized and clean as needed
• Fast learners, who would be open to being a complete team player

Requirements for interview:

• Clinics are open after hours and weekends. Willingness to work evenings and 2 weekends a month.
• High school diploma/GED required (Associate degree preferred)
• 1+ years’ experience in medical assisting or medical administration or as a medical receptionist
• Familiarity with E Clinical works EMR is a plus
• Ability to handle a very fast-paced environment and prioritize tasks based on importance
• Excellent communications and problem-solving skills
• Familiarity with insurance verification and co-pays, etc.
• Must be willing to work in a team setting

Benefits and Payment: (for eligible employees)

• Excellent payment
• Health, Dental, Vision Insurance
• Vacation Time
• Good retirement plan with generous matching when eligible
• Opportunity to grow and advance within the company