Aulani, A Disney Resort & Spa

Mar. 30, 2023

Job Summary:

Responsibilities:

• Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
• Responsible for welcoming and interacting with Guests in a positive and friendly manner
• May deliver orders to the Guests in the pool service area
• Delivers orders using designated pivot points
• Checks receipts and assembles the order for the Guest
• Knowledge and understanding of kitchen safety and sanitation including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Ensures that the food presentation is fresh and up to quality standards
• Replenishes food and other serving items on the serving line as necessary
• Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
• May pre-bus tables or seat guests
• May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
• Replenishes supply of clean linens, silverware, glassware and dishes in dining room
• Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room

Basic Qualifications:

• Must meet state requirements to obtain Hawaii Liquor Commission card
• Must be at least 18 years of age
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Frequent bending, twisting and kneeling
• Frequent lifting and balancing of bus trays between 45-75 lbs
• Constant use of hands
• Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs
• May work indoors or outdoors
• Constant walking/standing
• Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs
• Exposure to chemicals (cleaning supplies). Latex gloves required when working with food product

Preferred Qualifications:

• Previous restaurant experience; understanding of full service environment
• Previous fine dining/table service experience preferred
• Knowledge of Hawaiian/Japanese language preferred

Additional Information:

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting