Job description

Our client is currently recruiting for a French Speaking Customer Service Representative for their facility in the Cavan/Longford area. The main purpose of the role is to ensure all orders received via telephone, fax and email are processed accurately and promptly.

Great package on offer for the successful candidate to include excellent salary, bonus, pension and wellness program!

*A driver with own transport is required as there is no pubic transport to the facility

Duties Include;

• Processing customer orders and create shipping manifests.
• Provide product information to customers with support from technical team on site.
• Complete administrative tasks according to customer/market requirement.
• Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily.
• Work closely with internal/external customers to build and maintain customer loyalty.

Required;

• French Language skills
• 2 years previous Customer Service experience in a similar role
• IT knowledge: Windows application Word/Excel to Intermediate level -SAP advantageous
• Strong customer focus.
• Excellent interpersonal and problem-solving skills.
• Excellent telephone manner and professional writing skills.
• Team player with an open and friendly personality with a can-do attitude.

If you have the required experience and would like to apply for the position, please forward your CV

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Experience:

• customer service: 1 year (required)

Language:

• French - fluent (required)

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