Front Desk Agent
Job description
"HGV Now offers benefits starting on Day One!"
Bonus opportunities and ski pass reimbursement program included.
What will I be doing?
As a Front Desk Agent you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Inputs information into the computerized reservations' system to update and maintain records.
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Type correspondence and reports for management as needed.
The pay range for this role is $20.00 per hour.
Eligible employees may receive a quarterly “SALT” bonus if the property achieves established performance measures.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Signing bonus
Ability to commute/relocate:
- Breckenridge, CO 80424: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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