Job description

Barbour Orthopaedics & Spine is an expanding medical practice with six clinics located throughout Metro-Atlanta. We are committed to creating an outstanding employee experience, while offering unmatched customer service to our patients. Building your career at Barbour Orthopaedics & Spine, you will get the opportunity to gain vital experience and work with the most amazing team members.

The Front Desk Associate is a highly visible, first impression, greeting every patient personally, information gathering, organizing, top performance position. Enthusiasm and compassion will provide for the exceptional patient experience.

Duties will include maintaining all front desk activities such as greeting patients, receiving, and making calls/faxes/emails and accepting payments. This position is located in Chamblee, GA. The work schedule is Mon - Fri 10:00 am - Close (7:00 pm or as late as 8:30 pm).

Responsibilities:

• Collect and enter patient data while checking the accuracy of existing data
• Prepare appropriate paperwork for patient appointments
• Collect any payments required by patients before their visit
• Demonstrate professionalism in appearance, language and demeanor
• Properly greet all who enter the office and check patients in accordingly
• Scan patient data into appropriate charts
• Monitor patient wait times
• Communicate with patients as they wait
• Schedule patient appointments in person or over the phone
• Answer phone calls and transfer calls to the appropriate departments
• Monitor office supply levels
• Complete office opening and closing procedures

Qualifications:

• Bilingual - Spanish preferred
• High school graduate or GED certificate recipient
• Evidence of leadership qualities
• Strong ethical and moral character references
• Language skills adequate for high-level written, interpersonal and telephone communication
• ASC/Medical Office experience preferred
• Computer literacy: Microsoft Word, Excel
• Must be able to multitask and work well under pressure, must be reliable, professional, presentable, computer savvy, and have basic knowledge of medical insurance processes.

Why Work for Us?

We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, free catered lunch every Wednesday, free parking, and you get your birthday off with pay. Not only that, but we also offer a quarterly Personal Performance Bonus!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Atlanta, GA 30341: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you speak fluent Spanish?

Experience:

• Customer Service: 1 year (Required)
• Medical Office: 1 year (Preferred)

Work Location: In person

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