Front Desk Associate/Night Auditor
Job description
The Best Western Plus La Crescent/La Crosse is currently taking applications for a Part-Time Overnight Front Desk Agent/Night Auditor. Ideal candidates can work between the hours of 11pm and 7am. This is a great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!
We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
Skills
- Proficient math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Type: Part-Time
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year Location: One location (Preferred)
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- La Crescent, MN 55947: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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