Job description

3 Peaks Resort & Beach Club in South Lake Tahoe has an opportunity for a full time hotel front desk agent who would work 2 nights per week Night Auditor and 3 days per week Guest Service Agent with excellent customer skills. Night audit overnight shift would be on Monday & Tuesday nights, and the afternoon guest service shift the other 3 days per week 3PM-11:30PM to make it a full time position. We also could potentially hire a part time person who would just do the Monday & Tuesday night overnight audit, but full time preferred. The Hotel Front Desk Agent and Night Auditor runs reports, takes reservations, welcomes and registers our guests and even serves as a concierge. A caring attitude, a sparkling personality, and a friendly disposition are a must. Flexible schedule desired.

Applicants must have a flexible schedule.

Job Description

The Night Auditor and Guest Service Agent will greet guests, perform all check-in and check-out functions, disburse room keys and inform guests about hotel facilities and services. Additional responsibilities including accommodating guest requests, answering and routing calls appropriately, taking guest reservations, posting charges and handling cash and credit card transactions and other duties as assigned, checking on room status. Run reports, corrects mistakes during the night audit report, charges deposits for upcoming stays, and other duties as assigned.

Requirements Include

The hotel auditor and Guest Services Agents are required to have good computer skills, and a professional vocabulary and polished appearance. Hotel front desk experience preferred. Previous hotel experience required. Customer service skills and enthusiasm a must!

We are looking for dependable, team players with excellent customer service skills. You may land the job based on your zest for life and attitude as well as your smarts. If you can deliver stellar service, you can join our team!

Job Types: Full-time, Part-time

Pay: $16.50 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Sneeze guards are in place at the front desk and employees are required to wash/sanitize hands between interactions.

Work Location: In person

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