Front Desk Guest Service Associate/ Retail Sales

Full Time
Pleasanton, CA 94566
Posted
Job description

Please complete the needed skill assessments on the posting and submit the resume.

This is a Customer service/ Retail Sales Job.

Base pay is $16, with bonuses ranging from $18-22/per hr

Open availability and full-time (five days) are preferred. At least three days with open avalibility is needed.

Start date and training is scheduled for March 6th.

Morning shift is 7:30am -2 pm

Evening Shift is 2pm - 8:30pm

We are looking for associates to join our guest services team to deliver exceptional, personalized services to our guests. To succeed in this role, you must be customer service-oriented, enjoy working with people, be able to educate and sell, and love to have fun when you come to work!

Join our amazing culture with unlimited potential to grow in a rewarding industry!

Benefits/Compensation:

  • $200 Employer contribution towards Medical Insurance
  • Medical Insurance
  • Dental Insurance
  • 401(k) Retirement program with 4% match
  • A fun, family-oriented culture with supportive leadership
  • Team outings, incentives, and rewards
  • Discounts on Products and Services
  • Great referral program
  • Performance-based compensation plan

Responsibilities

  • Greet guests upon their arrival and manage the overall flow of the center while providing an exceptional guest experience.
  • Sell Wax Passes
  • Educates every guest on the services, products, and loyalty programs to enhance their experience.
  • Identify customer needs and recommend skincare products and packages based on their preferences
  • Inform guests on prices and special offers
  • Replenish stock as needed

Skills

  • Previous experience as a Beauty Advisor or similar role
  • Customer service experience in retail stores is a plus
  • Passion for the beauty industry and helping others to feel more gorgeous
  • Excellent communication skills
  • Ability to remain calm and pleasant during peak hours
  • High school diploma

We are an Equal Opportunity Employer.

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

Job Types: Full-time, Part-time

Pay: $15.50 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location

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