SUMMARY: The medical receptionist/medical assistant will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.

Job Duties & Essential Functions:

• Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
• Enter/scan patient data into the EMR.
• Collect any necessary payments and process accordingly.
• Facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
• Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
• Schedule any services or procedures as needed.
• Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
• Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
• Place patients in the examination rooms and document using the electronic medical record, medications, vitals and main reason for visit.
• Perform screening and measuring procedures, which include but are not limited to, height, weight, blood pressure, pulse, temperature, EKG.
• Obtain previous test results from outside labs, radiology, physicians' offices, etc.
• Prepare rooms after each patient and for specific procedures as needed.
• Ensure the cleanliness and adequate supply of medical inventory in each exam room.
• Ensure HIPAA and OSHA guidelines are followed at all times.
• Perform all other duties as assigned by management.

Required Education & Qualifications:

• High School diploma/GED.
• Must be proficient in using an EMR and a practice management system.
• Must have the ability to multi-task and pay close attention to detail.
• Must have knowledge of insurance companies and their requirements for copays, referral/authorizations.
• Must have basic computer skills, including emailing and proficiency in Microsoft Word and Excel
• Must have excellent organization skills.
• Must have superior written and expressive communication skills.
• Must have ability to work as an efficient team member.

Preferred Qualifications:

• Certified in phlebotomy.
• CPR/AED Certified.

In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all covered personnel to be fully vaccinated against COVID-19.” Upon receipt of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.

Physical Demands:

Medical Assistants may spend a great deal of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day. Bending or twisting of the body may also be a frequent occurrence.