Job description

Dermatology Specialists, is the premier dermatology practice in the Northern and Central Colorado region with offices located in Boulder, Brighton, Louisville, and Westminster Colorado. We are one of a handful of full-service medical, surgical and cosmetic dermatology practices in Colorado able to provide all skin care needs. Our vision is "Through love and compassion, we enhance the way people treat each other, and how medicine is practiced locally, nationally and globally." We believe in creating patients for life and we are committed to exceeding our patient's expectations! To learn more about our practice, please visit us at www.dsderm.com.

Dermatology Specialists is recruiting for an experienced Front Office Patient Care Coordinator to work in our Boulder location which is currently located at 2880 Folsom St Ste 200 Boulder, CO 80304. On occasion this position would need to travel to any of our other 3 locations located in Brighton, Louisville and Westminster depending on the needs of the schedule.
The position would also cross-train for our call center to answer phones. This position will be full-time at 5 days per week.

Responsibilities include checking patients in/out, assisting patients in scheduling their appointments both cosmetic and medical, answering incoming phone calls, triaging calls appropriately and taking payments. Must have excellent interpersonal and communication skills, be a great team player and passionate about patient care and finding purpose in your work. Must have the greatest respect for colleagues, co-workers and patients. Must have a high level of proficiency at Windows based computer programs and Electronic Medical Records. This particular location has a high cosmetic patient population so must have excellent interpersonal skills and be able to connect easily with patients.

Learn and work with Colorado’s premier dermatology group!

Essential Functions:

• Greet patients and connect with patients as they arrive at the office.
• Check patients in and out.
• Schedule appointments for patients both medical and cosmetic.
• Learn about retail products to be able to educate patients and sell retail/rx products.
• Obtain and enter new patient demographics; update patient information as necessary in the computer system to maintain accuracy for billing.
• Must cross-train for answering calls in our call center environment as needed.
• Must be willing to travel to our other office locations as needed (Brighton, Louisville and Westminster).
• Answer basic billing questions from patients and take payments.

Education:

• High School graduation or GED.

Skills/Experience:

• Minimum of 1+ Years medical reception experience
• Mod Med (EMA) experience a plus
• Medical Assistant experience a plus
• Experience in dermatology or surgical experience a plus
• Experience in a spa or cosmetic practice a plus
• Word processing and computer experience
• Possess critical thinking skills
• Great organizational skills
• Ability to handle high volume situations
• Ability to work independently and as a team
• Must be organized and detail oriented
• Must be highly personable and able to connect easily with patients
• Punctual and strong attendance history.

Benefits include: Medical, Dental, Vision, Life, 401k with matching, Short-term disability, Long-term disability, paid time off and holiday pay.

Job Type: Full-time

Work Location:

• Multiple locations

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Work Location: Multiple Locations

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