Job description

• Pinellas County Applicants Only!
• Check-in Patients
• Check-out Patients and collect co-pays
• Keep compliance with HIPAA
• Verify Insurance
• Answer phones promptly and with excellent customer service skills
• Make and reschedule appointments
• Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; notify office manager to order supplies; verifying receipt of supplies
• Generate patient letters and communication
• Fax forms
• Route documents that come in the fax server
• Route correspondence that comes in the mail
• Link patient information to the chart
• Keep track of the patient’s authorization and ensure the patient has a valid authorization
• Communicate to patient regarding appointment time.

Job Requirements:

• 1 year medical office experience required.
• Demonstrated clerical skills (typing, filing, telephone courtesy) and computer literate for EMR.
• Ability to multitask with good organizational skills and attention to detail while maintaining the ability to prioritize.
• Must be a team player.
• Display professional attributes through appearance and interactions with staff and customers.
• Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with proficient customer service skills.
• Must be able to display proficient telephone etiquette.
• Must be able to display accountability and dependability when carrying out assigned duties on a daily basis.
• Ability to accurately document and report findings and observations.
• Knowledge of HIPAA regulations.
• High school graduate, GED or equivalent.
• Ability to read, write, speak and understand the English language fluently.
• Must have consistent, punctual and reliable attendance.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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