Job description

Front Desk Receptionist

Summary: We are looking for a positive, energetic team member who will make our clients feel welcomed with personalized attention. We are adding to our expanding team to deliver exceptional care and services. This is a part-time position: Monday, Wednesday, and Friday. No weekends or major holidays.

Specific Requirements:

• Welcomes patients, families, and visitors to the office in person or over the phone
• Coordinates pre-registration and registration of patients
• Receives and directs incoming calls in a professional and timely manner
• Checks voicemail and returns calls in a timely manner
• Performs office opening and closing procedures
• Initiates patient charts and verifies completion of pre-appointment paperwork
• Collects payments due at admission/discharge and provides a receipt
• Coordinates patient activities with the nursing staff
• Maintains and orders office supplies and nourishments
• Assists with outgoing mail and correspondence
• Maintains workspace in organized fashion
• Assists with keeping waiting area tidy and replenishes nourishments as necessary
• Exhibits a professional appearance and dresses in professional attire
• Understands the concepts of universal precautions and OSHA
• Consistently exhibits behavior and communication skills that demonstrates a commitment to superior customer service
• Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs other duties as assigned

Job qualifications: Previous medical office experience is preferred. Ability to type and navigate computer and electronic medical record systems efficiently. High School Equivalent/GED

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• No weekends

Ability to commute/relocate:

• Cleveland, OH 44124: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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