The Opportunity

Minimum pay rate: $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

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  We offer a 50% discount on prepared meals and food items, and a 20% discount on grocery and retail items!
• Employer housing provided for under $200 / month, utilities and satellite TV included!
• Enjoy work-life balance where experience and adventure meet!

• Weekly pay
• Employee assistance program
• Training and development opportunities

Responsibilities

• Provide friendly and prompt reservation and check-in assistance to guests.
• Train and supervise front desk associates' adherence to policies, standards and procedures.
• Train associates to handle difficult problems and complaints.
• Evaluate associate job performance and recommend appropriate rewards or corrective actions.
• Schedule staffing, deadlines, and duty assignments.
• Perform other duties as assigned.

Qualifications

• At least 2 years' experience in hospitality, front desk experience is preferred.
• Prior supervisory experience preferred.
• Computer literate in MS Office programs; some experience with property management systems preferred.
• Must be fluent in English language both spoken and written.
• Good interpersonal communication skills in person and by phone.
• Must be able to multitask, function in a professional manner under pressure from guests and supervisors.

Physical Requirements

• Stand and walk for entirely of shift, twist, crouch, bend at the waist repeatedly.
• Some stair climbing, will push and pull carts.
• Ability to lift and carry a maximum of 25 pounds on occasion.
• Visual and manual dexterity to operate computer and grasp items.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.