Job description
Job Summary: Guest Experience Admissions Team Members are required to interact with Guests, Team Members, and Supervisors on a daily basis. As a cashier, you will be assisting guests with purchasing tickets at the front gate.
Essential Duties and Responsibilities:
- Must be able to promote the park with the utmost enthusiasm and pride while interacting with Guests
- Proficient knowledge of computers with the ability to learn new programs
- Sales of various season passes and ticket types
- Handling various ticket transactions including advanced sales, group sales, complimentary tickets, season tickets, promotional tickets, and reconciling ticket problems
- Responsible for the accurate recording of all ticket options, ensuring an accurate record of Guest attendance
- Providing prompt and courteous resolutions to Guest concerns on a daily basis while seeking new methods to increase Guest satisfaction
- Respond to or notify security of an emergency situation in the area and maintain control until a supervisor arrives
- Complete any and all tasks as requested by management
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