Front of House Manager 4* Luxury Hotel Galway

Full Time
Galway, County Galway
Posted
Job description

Our client, a luxury 4* Hotel in Galway has a fantastic opportunity currently for a Front Office Manager to lead and develop their Front of House team. This is a great opportunity for an experienced FOH manager with exceptional standards and commercial awareness, to play a key part in the management team of this thriving upmarket hotel. There is an excellent remuneration package on offer for the successful candidate.

Duties include

  • Reporting to the General Manager, the Front Office Manager will lead the experiences of our guests at check in, check out and during their stay
  • Ensuring the guests experience are of the highest quality
  • Leading the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards
  • Leading and developing the Front office team, making sure that they become prepared for the next step in their career
  • Assisting in efficiently and effectively controlling front office departmental operations
  • Contributing to the strategic running of the hotel

Requirements:

  • 2+ years’ experience in a Front office leadership role
  • Opera essential - Opera Cloud advantageous
  • Excellent skills in People leadership and development
  • Excellent organisational skills and the ability to oversee & delegate work to others
  • A warm, friendly and approachable personality when dealing with fellow staff and guests
  • The ability to work on their own initiative, as well as being capable of working as part of a team
  • Group experience beneficial

If you have the above required experience and would like to apply for the position, please forward your CV

Job Types: Full-time, Permanent

Schedule:

  • 8 hour shift

Experience:

  • Front of House Management: 2 years (required)

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