Job description

Outline:

As the Front of HouseReceptionist, you are the first and most important point of contact for the company. This exciting opportunity suits a hardworking, outgoing, and enthusiastic individual with a customer service background. The successful candidate will possess a professional demeanour while meeting and greeting visitors, answering phone calls, and assisting colleagues and management with administrative tasks as assigned.

Benefits as the Front of House Receptionist:

• 23 Days Holiday + Statutory
• Pension Contribution
• Private Health Cover
• Professional Advancement Opportunities
• Company Social Events
• On-Site Parking

Role and Responsibilities:

• Meet all tasks in a timely and friendly fashion
• Provide excellent front of house reception and room management
• Timely management of emails and other service requests
• Ensuring compliance with necessary H&S reporting
• Accommodate all customer requests with a smile
• Make a positive first impression
• Ability to professionally correspond with key stakeholders
• Ensure all areas are always neat and tidy to enhance customer experience
• Practice direct engagement with clients and co-workers

Essential Skills, Experience, and Qualifications:

• Minimum x1 year Front Desk | Room Management | Customer Service experience is essential
• Ability to oversee the workplace in the absence of management
• Possess an organizational, positive team player, problem-solving attitude
• Ability to multitask while functioning under pressure
• Have a friendly and professional disposition, with the ability to maintain successful relationships
• Excellent communication skills, fluent written and verbal English is essential. (Level C2 minimum)
• Professional working knowledge of Microsoft Office Suite

Key Characteristics:

• Friendly and personable demeanour
• Trustworthy
• Dependable
• Initiative and problem-solving skills

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• On-site parking
• Private medical insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Reference ID: front-of-house-receptionist-11599

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