Job description

About us

Welcome to Holistic. Our team is dedicated to providing patients with comprehensive services to benefit their health and well-being. We are committed to providing the time to focus on helping patients find treatments to feel better, and connecting them with resources to help them stay that way.

The Office Administrator's prior experience in a medical office environment and their ability to work with a team and independently are important qualities as they will be working in a fast-paced environment.

The Office Administrator will be responsible for answering phones, greeting patients and maintaining inventory of supplies. Top priority is insurance verifications. You must have knowledge and experience in verifying insurance to be considered. You will also perform other duties including, but not limited to scheduling appointments, checking patients in/out and collecting/posting co-payments. Additional duties will be scanning registration information, managing files confirming pertinent information in charts for upcoming appointments and performing prior authorizations for prescriptions. Maintaining HIPAA laws.

Qualifications:

• Mandatory experience in a Medical Office required.
• A high school diploma or the equivalent.
• At least one year of previous work experience in a medical facility, with insurance verification experience.
• Have a courteous, pleasant manner
• Good verbal and written communication skills
• Good customer service and problem solving skills
• Clerical skills including word processing and filing
• Must be able to multi-task

Office Hours Monday - Thursday 7:30 am - 5:00pm. Closed Fridays

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• No weekends

Ability to commute/relocate:

• Charleston, WV 25304: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Front Desk: 1 year (Required)

Work Location: One location

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