Job description

Job description:

The Hodson Bay Hotel are currently recruiting for a Front Office Receptionist to join our great team within the Front Office department.

At the Hodson Bay Hotel we pride ourselves on providing excellent customer service through dedicated and committed employees. A strong emphasis on teamwork, ongoing training and providing a positive working environment is central to the hotel’s management philosophy of recognizing our employees as our most valuable asset in our efforts to exceed customer expectations.

Key Responsibilities:

• To anticipate the guests' needs in order to enhance quality service and guest satisfaction.
• Assisting the Front Office Team with the day to day running and development of the Reception area, ensuring good organization, effective and efficient systems.
• To provide the highest level of Customer Service to the Guests at all times and to maximize all opportunities and actual bookings by way of excellent people skills, product knowledge and closing sales ability.
• To offer the highest level of guest service in the Hotel, ensuring the highest standards are achieved at all times.

The ideal candidate for this position:

• Ideally 1 years experience in a similar capacity in a busy hotel with a strong background in Front Office systems.
• Working knowledge of Front Office Systems, preferably Opera is required.
• Excellent level of spoken & written English
• Proven experience of working as part of a team
• Excellent customer service and interpersonal skills

Benefits:

• Complimentary use of the Hodson Bay Hotel Fitness & Swimming Pool
• Meals when on duty
• Free Parking
• Training in the role
• Hotel Discounts within Hodson Bay Group
• Motivational Benefits - Employee of the Month & Refer a Friend etc
• Active Sports & Social Club
• Free staff taxi service

A proud member of the Irish Hotel Federation Quality Employers Programme, the Hodson Bay Hotel provides many development opportunities for motivated and efficient people in all departments. We aim to foster a positive team spirit and enjoyable working environment through mutual respect and trust.

Get in touch today, we can't wait to hear from you!

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Food allowance
• Free or subsidised travel
• Gym membership
• On-site parking
• Wellness program

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Work authorisation:

• Ireland (required)

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.