Job description

Our Manhattan-based restaurant group is looking for a General Manager to oversee a luxurious, bustling experience in the heart of Midtown. With over 400 whiskeys and a decadent food selection, the right candidate must be knowledgeable, caring and dedicated to the art of hospitality. Extensive experience managing restaurant operations (dining standards, guest experience, payroll, repairs, cleanliness,) the appropriate candidate must be able to formulate and execute effective programming as well as have a natural passion for people - cultivating repeat guests and team members, alike. Experience in training, development and mentorship are imperative.

Culture:

· Epitomize all that culture represents (respect our guests, our product, our work family, our communities)

· Infuse core values into all interactions, policies and programs (respect, authenticity, accountability, development, passion and kindness)

· Outline concise, purpose-filled expectations and communicate in a fashion that feels clear, inclusive and fair

· Strategic and detailed in future planning, level-headed in approach, consistent in messaging

Finance:

· Executes sales and profit plans in line with budgetary goals

· Ensures profitability by growing sales and controlling cost of goods

· Ensures proper team member coverage per the needs of business while maintaining target labor costs

· Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures

Operations:

· Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)

· Maintains a clean, organized dining room following company standards

· Plans, executes and communicates all new products and information effectively

· Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment; Trains Management team to ensure compliance in all safety practices.

· Ensures all required licenses and permits are maintained and posted per Federal and New York State & City regulations.

· Ensure an employee with a NY Department of Health & Mental Hygiene Food Protection Certificate is scheduled at all hours of operation.

· Maintain Department of Health rating; Implement best practices to ensure DOH standards are met.

· Ensures that all team members are educated on company products and services, as needed

· Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

· Ensures that all Company drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards

· Ensure corporate social responsibility goals are met

Staff Management:

· Leads All Manager Meeting, weekly

· Participates in General Manager Meeting, weekly

· Consistently monitors, coaches and encourages team members to meet the Company service standards

· Drives team to achieve targets for review scoring; Use guest feedback as teaching tool for staff

· Disciplines team members who do not follow Company standards, ethics or culture

· Resolves team member or customer conflicts through Company compliant handling procedure

· Facilitates ongoing training and development of staff; Coaches and counsels team members for improved performance, documenting developmental plans as necessary

· Ensures that all staff are in compliance with Company policies and procedures, as well as city, state and federal laws

· Builds team spirit by fostering a work environment where team members are encouraged and valued

Successful candidates must have open availability, authorization to work in the United States, and must be vaccinated against COVID-19 to be eligible to work for FLHG. If this opportunity sounds appealing, please send relevant experience and references.

If this opportunity sounds appealing, please send relevant experience and references.

Job Type: Full-time

Pay: $110,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 6 years

Restaurant type:

• Casual dining restaurant

Shift:

• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: One location

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