Job description

Exciting opportunity to join an established company as a retail general manager. This role will oversee multiple stores and have strong opportunities for career growth.

Responsibilities:

• Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Handles customer concerns and ensures an appropriate resolution
• Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates
• Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels
• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
• Conducts store meetings
• Identifies training and development opportunities that will assist direct reports in achieving enhanced performance
• Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate
• Manages cash audits in conjunction with their direct leader according to company guidelines
• Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position
• Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
• Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
• Oversees product merchandising and maintains proper stock levels through appropriate product ordering
• Conducts store inventory counts and reconciliations according to company guidelines
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned

Physical Demands:

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Must be able to perform duties with or without reasonable accommodations.

Job Qualifications:

• 5+ years of retail management
• Excellent communication

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person

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